2019.3.08a crashes before it starts (used to work)

Unity Engine
1

It was working a couple of days ago, now it crashed on opening existing project, or cloud project, or new project (Lightweight RP option, same with 3D, havent tried others).

I originally installed via hub. I have tried following to fix crashes:

  • Uninstalled, installed again through hub.
  • Updated windows, tried step 1 again.
  • Uninstalled, installed again through windows installer.

2019.3.08a always opens hub, never opens up directly. (earlier versions skipped hub)

2 Likes
2

FYI: 2019.1.0f2 opens and starts new project without any issues.

1 Like
3

Uninstalled all of unity, started again, same issue.

4

first thing after crash: check the editor log

5

Thanks, I didn’t know that. I will check that shortly (after next crash). Can I post here or create support ticket?

6

This is my editor crash file.

7

Please make sure you have Windows 7 Service Pack 1 or newer installed and perhaps also try to update graphics drivers?
https://support.microsoft.com/en-us/help/15090/windows-7-install-service-pack-1-sp1

8

Thanks. I already have service pack 1 installed. Not sure about the drivers, ill check. The thing that is getting me, is that it used to work fine a couple of days ago, and no changes were made to my machine between the product working and not working.

1 Like
9

Same crash here, except it has never worked for me.

1 Like
10

There’s a known issue in 2019.3 that causes it to crash on Windows 7 machines. A fix is on the way.

4 Likes
11

Is this bug fixed in version 2019.3.a10?
If not, - is it possible to give a link to the Issue on IssueTracker? -I can not find this :frowning:

-I have as before - crash when any attempt to open or create a project …

Windows7 ServicePack 1
Unity 2019.3.0a10 64-bit

at the path specified in the Editor log:
C:/Users/User/AppData/Local/Temp/Unity/Editor/Crashes

-Π’here is nothing. Π•ven this directory - does not exist.
4774613--455000--2019-07-23_10-51-17.png

4774613–454997–EditorLog.zip (6.86 KB)

12

Fixed in 2019.3.0a11.

2 Likes