500 in create build version unity api

Hey I am getting a 500 when creating a new build version

URL
https://services.api.unity.com/multiplay/builds/v1/projects/8b0a9255-db0e-4d1e-ac58-a5f8aee24860/environments/c95ab235-5547-4328-8fda-64b107c63d1f/builds/29525/versions

Body:

{“ccd”: {“bucketID”: “4feb34a0-5a5b-4af5-a550-c69269f2582b”}, “forceRollout”: true}

Response:
{“status”:500,“title”:“Internal Server Error”,“requestId”:“12b92e39-4c13-4eb9-b5f1-6d6d7e74239c”}

please help as I cant figure out what I am doing wrong here

1 Like

Judging by our logs it looks like you tried to upload a file but the upload failed. That means we know about an attempt to have a file but it’s not actually there and continuing will cause an error. Can you check your build files and see if there are any missing or have an error and correct them and try again

How can I delete this file

also when I list all the files it shows all as complted
yet this error is coming

{“status”:500,“title”:“Internal Server Error”,“requestId”:“a8b1138f-92eb-411f-a8b8-a0f826457a52”}

It happens to me exactly the same things.

I’ve had similar things happen several times and the only way I’ve been able to fix it is to request help from support.

Usually I just create a whole new build and assign that to the build configuration.