I made a game few years ago and I’ve had 98 bucks on my account since then.
I didn’t really bother taking them out since it isn’t a life changing amount but I want to know wheter my account bugged, Unity changed method of displaying it or what exactly happened.
Long story short, I want to know if I can trust Unity Ads or not in the future.
I do have a screenshot of few years ago when I was having the earning peak so you can see that I had some revenue.
I’m in the same boat (see here: Legacy ads support issue)
I submitted a support ticket over 4 months ago and was ghosted by the support person who initially asked me to provide more information about my legacy account (which I did). After waiting months and getting no response, I submitted a second support ticket which was just completely ignored, despite the support page saying to expect a response in 48 hours.
And unsurprisingly the forum post I made has been ignored as well.
It appears as though Unity staff are not addressing issues related to owed earnings from legacy ads.
1 Like
That’s crazy. Google is so good about monetization. I was going 100% into LevelPlay but I think I’ll go for Admob/AppLovin instead at this point.
I don’t want to get my money stolen on my next big project.
Hello,
Did you check your Invoice tab in the Monetization dashboard->Finance page? Earnings will be sent out to Invoice tab at the end of the month, then if the total amount of unpaid earnings exceeds the threshold (min value: $100), the payment process will begin.