I made a game few years ago and I’ve had 98 bucks on my account since then.
I didn’t really bother taking them out since it isn’t a life changing amount but I want to know wheter my account bugged, Unity changed method of displaying it or what exactly happened.
Long story short, I want to know if I can trust Unity Ads or not in the future.
I do have a screenshot of few years ago when I was having the earning peak so you can see that I had some revenue.
I’m in the same boat (see here: Legacy ads support issue)
I submitted a support ticket over 4 months ago and was ghosted by the support person who initially asked me to provide more information about my legacy account (which I did). After waiting months and getting no response, I submitted a second support ticket which was just completely ignored, despite the support page saying to expect a response in 48 hours.
And unsurprisingly the forum post I made has been ignored as well.
It appears as though Unity staff are not addressing issues related to owed earnings from legacy ads.
That’s crazy. Google is so good about monetization. I was going 100% into LevelPlay but I think I’ll go for Admob/AppLovin instead at this point.
I don’t want to get my money stolen on my next big project.
Hello,
Did you check your Invoice tab in the Monetization dashboard->Finance page? Earnings will be sent out to Invoice tab at the end of the month, then if the total amount of unpaid earnings exceeds the threshold (min value: $100), the payment process will begin.
Thank you a lot. I didnt see that but the money are stuck in the Invoice tab. I guess that it does settle down there until it reaches 100. Have a great day.
