A couple of issues and questions

Trying it on Mac:

1) Tried to download Unity 2018.0 beta 5, it fails to complete download in first attempt. Finishes downloading it in second attempt. Then it hangs forever with "Installing..." - no progress bar, nothing.

2) Does it ask where to install Unity?

Hi Thrawn75,
1- Our next update will feature a logging system to debug this kind of error.
2- Choosing the install path is planned for a later release but is in the works.

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[quote=“Charles_Beauchemin”, post:2, topic: 690874]
Hi Thrawn75,
1- Our next update will feature a logging system to debug this kind of error.
2- Choosing the install path is planned for a later release but is in the works.
[/quote]

Hi,

This is first time i’m using Unity-Hub. When I launch unity hub it gives me the following error with options of ‘Restart’ and ‘Quit’.

The hub as encountered a critical error and must close. Crash details can be found in log file

How to resolve this issue?

[quote=“Seven007”, post:3, topic: 690874]
Hi,

This is first time i’m using Unity-Hub. When I launch unity hub it gives me the following error with options of ‘Restart’ and ‘Quit’.

The hub as encountered a critical error and must close. Crash details can be found in log file

How to resolve this issue?
[/quote]
Just a shot in the dark but we will need to see the log file :wink:
https://docs.unity3d.com/Manual/LogFiles.html

[quote=“TaleOf4Gamers_1”, post:4, topic: 690874]
Just a shot in the dark but we will need to see the log file :wink:
https://docs.unity3d.com/Manual/LogFiles.html
[/quote]
Its Unity-Hub that’s crashing. I couldn’t find any log file inside the Unity-hub folder. :frowning:

[quote=“Seven007”, post:5, topic: 690874]
Its Unity-Hub that’s crashing. I couldn’t find any log file inside the Unity-hub folder. :frowning:
[/quote]
Hi Seven007,

To find the log files you can check here:
Windows: %UserProfile%\AppData\Roaming\UnityHub\logs
Mac: ~/Library/Application support/UnityHub/logs

And regarding the crash, can you check if there is another instance hub of running (maybe in another user) or any other application that is listening on port 39000?
We have a limitation in the current version of hub that it needs to have this port free

1 Like