Hello:
I am a solo game developer of unity, recently i am facing a problem for 1 month my account is not sign in a page which show an error
We’re sorry, but something went wrong.
We’ve been notified about this issue and we’ll take a look at it shortly."
first i thought it will be a server issue from the side of orginization but now it takes alot of time but nothing happen.
To day i create a new account to contect with you and ask for help from someone.
please if guide me if anybody have any idea about this issue. Thanks
My account facing the problem: shahfahadkhan987@gmail.com
Hello @unity_F107C2C6CCE2A6B200D5 ,
It seems we have some technical difficulties, for certain country clients who have TFA enabled.
I have disabled your TFA, please check if you can log in now.
Hello, @Carl_UnityDSE
Could you please check my account? I can’t log in for two days. I’ve something important to do with this account. Please take a look.
my email : techie.360ed@gmail.com
Thank you.
Hello @minthiha
Most likely it is the same issue as for the other users. I have disabled the TFA from the email account you sent.
I recommend using an app instead of a mobile phone.
1 Like
Thank you so much @Carl_UnityDSE ,
The problem with my work account Techie is solved now. But another problem is happening to my personal account. I enabled 2FA auth with my mobile phone and didn’t receive any code when I tried to log in.
So, I can’t use UGS and AssetStore right now.
my email: minthiha003@gmail.com
Thank you so much for your time,
Thiha
Hi @minthiha ,
I have disabled TFA for your account minthiha003@gmail.com, so that you may log in.
1 Like
Thank you so much, @Carl_UnityDSE
Everything ok now.
@Carl_UnityDSE Please Check my account i can’t "
Activate Two Factor Authentication" my email "mdmsd2@gmail.com
Hey @fri3ndsa ,
Are you having issues using a TFA, or simply setting it up?
