Although provided a valid serial the internet activation wasn’t able receiving an authorisation. Problems with the serial server?
Maybe, here the unity3d.com server was down (at least unreachable) during multiple hours last night.
If activation server is also on that domain/network (which I don’t know) then this could cause it.
It took my serial with the first try when it didn’t gave me the authorisation and with the second try the serial now isn’t valid anymore (due to one already used on the mac), so this needs some fixing on UT side.
Serial is valid for 2 activations, so its very unlikely that your first attempt would have killed your second activation.
But never say never → mail UT and they will look at it.
I also have 1 activation on the MBP and one on the windows machine
I didn’t say that.
What i wrote was that i already use a serial (1/2) on the Mac and now wanted to activate one serial (2/2) for win and which then didn’t work due to a) failed for authorisation but b) the serial was taken by the server so that the situation now is that i can’t retry as the serial has been taken by the server although it never gave me the authorisation.
So it is NOT taken.
IF, Really IF the activation went to the server but didn’t come back to your pc, then the server would know about YOUR pc and on second attempt would recignize it and nicely activate you again.
No, as otherwise i wouldn’t have run into the problem and the server wouldn’t have given me the notice that the serial isn’t valid anymore which on the first try worked.
update
But as writing this, i didn’t get a notice but looking into fogbugz the case has been resolved and now also works, thanks.
In that case this is not so nice behaviour of the activation server.
On our software if a customer does a reactivation on the same pc hardware, it is automatically recognized as being allready installed on tat pc and activation is granted.
Maybe I supposed any decent activation system would do that by default, since the hardware ID of the machine you installed on is allready known and looking that up (even in an database with 1 million customers) takes close to 0.01sec time for a script.
Without knowing if there something was wrong with the server i would blame client/firewall issues for that.
Some software works like a charm if you’re for instance allowing internet access on a manual basis. other software doesn’t because it for instance has too hard coded timeouts so that you’ll have to give permanent internet access to the client as otherwise activation doesn’t work and it will tell you that it can’t access the server.
Mostly you then choose the allow all from this application for a short period and disable that setting afterwards but you have to know about it before.
You can activate as many times as you want from the same machine (or hardware ID). The 2 activations limit applies to two different machines. And, as Taumel wrote above, his problem is resolved.
Keli, so te activation is behaving perfectly, NICE.
I wasn’t telling your system is bad. I was just telling that I couldn’t think that the system wouldn’t recognize the same pc again.
Now you say that it does recognize so everybody is happy again.
@freyr
Btw what was causing the problem?
I wasn’t involved in fixing it, so I don’t really know.
Figured I would ask, how do you release a license from a computer? I don’t want to use OSX anymore and want to move my license to a different Windows machine.
e-mail sales@ or support@unity3d.com