Ad requests not getting recorded in Unity

Unity Services
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1

Hi,

I have following configuration for one of our App:
Mediation Platform (Bidding): Level Play

I am seeing 0% fills from Unity (I have checked the setup multiple times but it seems according to the help centre). I am seeing over a million Bid requests to Unity (when I check Unity LevelPlay Dashboard with Ad source as a dimension. These Bid requests are similar to what I see for Ironsource Exchange). Ad unit , placement etc are correct as per charles logs as well.

However I am not seeing any requests on Unity Ads Dashboard. Where exactly should I concentrate to debug this?

2

It appears there might be an issue with your integration or configuration on the LevelPlay or UnityAds platform. Please raise a case here with your account, AppKey, and Game ID information. We will assist you in resolving the issue.

https://ironsrc.my.site.com/helpcenter/s/