admin webpage failed

Unity Services
,
1

Access from explorer give me 502. Restarting the server won’t solve.

This is the recent plastic error log:

2023-05-11 13:12:59,057   ERROR ignoretrafficlog - No ignoretrafficlog file configured '/opt/plasticscm5/server/ignoretrafficlog.conf'.
2023-05-11 13:12:59,078 (null) (null) ERROR networkserver - Port: 8087. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:12:59,078 (null) (null) ERROR networkserver - Port: 8088. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:12:59,078 (null) (null) ERROR networkserver - Port: 8087. Will retry to launch the AcceptLoop
2023-05-11 13:12:59,078 (null) (null) ERROR networkserver - Port: 8088. Will retry to launch the AcceptLoop
2023-05-11 13:12:59,078 (null) (null) ERROR networkserver - Port: 8087. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:12:59,078 (null) (null) ERROR networkserver - Port: 8087. Will retry to launch the AcceptLoop
2023-05-11 13:12:59,078 (null) (null) ERROR networkserver - Port: 8088. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:12:59,078 (null) (null) ERROR networkserver - Port: 8088. Will retry to launch the AcceptLoop
2023-05-11 13:12:59,078 (null) (null) ERROR networkserver - Port: 8087. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:12:59,078 (null) (null) ERROR networkserver - Port: 8087. Will retry to launch the AcceptLoop
2023-05-11 13:12:59,079 (null) (null) ERROR networkserver - Port: 8088. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:12:59,079 (null) (null) ERROR networkserver - Port: 8088. Will retry to launch the AcceptLoop
2023-05-11 13:12:59,617 (null) (null) ERROR WebAdmin - WebServer admintool startup threw an error: A task was canceled.
2023-05-11 13:13:09,166   ERROR Organizations - Organizations configuration file '/opt/plasticscm5/server/organizations.conf' does not exist!
2023-05-11 13:13:09,232   ERROR ignoretrafficlog - No ignoretrafficlog file configured '/opt/plasticscm5/server/ignoretrafficlog.conf'.
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8088. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8087. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8088. Will retry to launch the AcceptLoop
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8087. Will retry to launch the AcceptLoop
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8087. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8088. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8087. Will retry to launch the AcceptLoop
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8088. Will retry to launch the AcceptLoop
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8087. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8087. Will retry to launch the AcceptLoop
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8088. There was a fatal error on the TcpServer: Address already in use.
2023-05-11 13:13:09,255 (null) (null) ERROR networkserver - Port: 8088. Will retry to launch the AcceptLoop
2023-05-11 13:13:09,808 (null) (null) ERROR WebAdmin - WebServer admintool startup threw an error: A task was canceled.
2023-05-11 13:26:43,011   ERROR Organizations - Organizations configuration file '/opt/plasticscm5/server/organizations.conf' does not exist!
2023-05-11 13:26:43,296   ERROR ignoretrafficlog - No ignoretrafficlog file configured '/opt/plasticscm5/server/ignoretrafficlog.conf'.

And server.conf:

<?xml version="1.0"?>
<ServerConfigData xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <Language>en</Language>
  <WorkingMode>UPWorkingMode</WorkingMode>
  <SecurityConfig>::389:::</SecurityConfig>
  <AuditLogLevel>1</AuditLogLevel>
  <AuditLogFile>audit.log</AuditLogFile>
  <CreateDefaultRep>true</CreateDefaultRep>
  <StartWebAdminTool>true</StartWebAdminTool>
  <WebAdminToolPort>7178</WebAdminToolPort>
  <WebAdminToolSslPort>7179</WebAdminToolSslPort>
  <WebSocketServerPort>7111</WebSocketServerPort>
  <LimitToLoadPusherGuidTableInFull>0</LimitToLoadPusherGuidTableInFull>
  <DatabaseUpgradeDisabled>false</DatabaseUpgradeDisabled>
  <IsEnterpriseSetup>false</IsEnterpriseSetup>
  <FIPSCompliant>false</FIPSCompliant>
  <SecuredPaths>false</SecuredPaths>
  <LdapTimeoutSeconds>0</LdapTimeoutSeconds>
  <MinWorkerThreads>0</MinWorkerThreads>
  <MaxWorkerThreads>0</MaxWorkerThreads>
  <AbortRequestIfSocketCloses>false</AbortRequestIfSocketCloses>
  <BlobBufferPoolCount>10</BlobBufferPoolCount>
  <ReplicaDataTransferThreads>1</ReplicaDataTransferThreads>
</ServerConfigData>

network.conf:

[
  {
    "port": 8087,
    "bindTo": "any"
  },
  {
    "security": "ssl",
    "port": 8088,
    "bindTo": "any",
    "sslPfxFile": "ssl-certificate.pfx",
    "sslPfxFilePassword": "r9sSf31aXt"
  }
]
2

Hi,

The “already in use” error makes me think that that there is some other service listening on this port.

Are you connecting to the web admin via https? what is the URL you are using?

Regards,
Carlos.