ads work on ios but not android

[Damien-Delmarle]

i cannot get the ads to work on android phone, while i could see them perfectly on IOS

07-09 11:23:50.350: D/UnityAds(20217): com.unity3d.ads.cache.CacheDirectory.getCacheDirectory() (line:35) :: Unity Ads is using external cache directory: /storage/emulated/0/Android/data/com.delmarle.adventuredog/cache/UnityAdsCache
07-09 11:23:50.410: D/UnityAds(20217): com.unity3d.ads.misc.Utilities.writeFile() (line:101) :: Wrote file: /storage/emulated/0/Android/data/com.delmarle.adventuredog/cache/UnityAdsCache/UnityAdsStorage-public-data.json
07-09 11:23:50.420: D/UnityAds(20217): com.unity3d.ads.device.Storage.sendEvent() (line:216) :: Couldn’t send storage event to WebApp
07-09 11:23:50.420: D/UnityAds(20217): com.unity3d.ads.misc.Utilities.writeFile() (line:101) :: Wrote file: /storage/emulated/0/Android/data/com.delmarle.adventuredog/cache/UnityAdsCache/UnityAdsStorage-public-data.json
07-09 11:23:50.420: D/UnityAds(20217): com.unity3d.ads.device.Storage.sendEvent() (line:216) :: Couldn’t send storage event to WebApp
07-09 11:23:50.430: D/UnityAds(20217): com.unity3d.ads.UnityAds.initialize() (line:106) :: ENTERED METHOD
07-09 11:23:50.430: I/UnityAds(20217): com.unity3d.ads.UnityAds.initialize() (line:143) :: Initializing Unity Ads 2.1.0 (2100) with game id 1452394 in test mode
07-09 11:23:50.430: I/UnityAds(20217): com.unity3d.ads.UnityAds.initialize() (line:157) :: Unity Ads environment check OK
07-09 11:23:50.750: W/Unity(20217): DontDestroyOnLoad only work for root GameObjects or components on root GameObjects.
07-09 11:23:50.750: W/Unity(20217):
07-09 11:23:50.750: W/Unity(20217): (Filename: Line: 481)
07-09 11:23:50.760: I/UnityAds(20217): com.unity3d.ads.configuration.InitializeThread$InitializeStateConfig.execute() (line:205) :: Unity Ads init: load configuration from https://config.unityads.unity3d.com/webview/2.1.0/release/config.json
07-09 11:23:51.160: W/Unity(20217): DontDestroyOnLoad only work for root GameObjects or components on root GameObjects.
07-09 11:23:51.160: W/Unity(20217):
07-09 11:23:51.160: W/Unity(20217): (Filename: Line: 481)
07-09 11:23:53.360: W/Unity(20217): Internal: JobTempAlloc has allocations that are more than 4 frames old - this is not allowed and likely a leak
07-09 11:23:53.360: W/Unity(20217):
07-09 11:23:53.360: W/Unity(20217): (Filename: Line: 371)
07-09 11:23:53.500: I/UnityAds(20217): com.unity3d.ads.configuration.InitializeThread$InitializeStateLoadCache.execute() (line:258) :: Unity Ads init: webapp loaded from local cache
07-09 11:23:55.060: E/UnityAds(20217): com.unity3d.ads.device.Device.isAppInstalled() (line:189) :: Couldn’t find package: com.android.vending: com.android.vending
07-09 11:23:55.060: E/UnityAds(20217): com.unity3d.ads.device.Device.isAppInstalled() (line:189) :: Couldn’t find package: com.xiaomi.gamecenter: com.xiaomi.gamecenter
07-09 11:23:55.520: I/UnityAds(20217): com.unity3d.ads.api.Sdk.logInfo() (line:70) :: Requesting configuration from https://adserver.unityads.unity3d.com/games/1452394/configuration?bundleId=com.delmarle.adventuredog&encrypted=true&rooted=false&platform=android&sdkVersion=2100&osVersion=4.4.4&deviceModel=SM-G5308W&language=en_US&test=true&deviceMake=samsung&advertisingTrackingId=cffd674f-ac48-4b29-93e6-524de13f7d98&limitAdTracking=false&frameworkName=Unity&frameworkVersion=5.6.2f1&adapterName=Engine&adapterVersion=2.1.0
07-09 11:23:56.970: I/UnityAds(20217): com.unity3d.ads.api.Sdk.logInfo() (line:70) :: Received configuration with 2 placements
07-09 11:23:57.310: I/UnityAds(20217): com.unity3d.ads.api.Sdk.logInfo() (line:70) :: Requesting ad plan from https://adserver.unityads.unity3d.com/games/1452394/fill?advertisingTrackingId=cffd674f-ac48-4b29-93e6-524de13f7d98&limitAdTracking=false&deviceMake=samsung&deviceModel=SM-G5308W&platform=android&screenDensity=240&sdkVersion=2100&screenSize=268435554&stores=none&apiLevel=19&test=true&screenWidth=960&screenHeight=540&connectionType=wifi&networkType=13
07-09 11:23:57.730: E/UnityAds(20217): com.unity3d.ads.api.Sdk.logError() (line:58) :: {“message”:“FAILED_WITH_ERROR_RESPONSE”,“nativeRequest”:{“method”:1,“url”:“https://adserver.unityads.unity3d.com/games/1452394/fill?advertisingTrackingId=cffd674f-ac48-4b29-93e6-524de13f7d98&limitAdTracking=false&deviceMake=samsung&deviceModel=SM-G5308W&platform=android&screenDensity=240&sdkVersion=2100&screenSize=268435554&stores=none&apiLevel=19&test=true&screenWidth=960&screenHeight=540&connectionType=wifi&networkType=13",“data”:"{"bundleVersion":"1.0.0","bundleId":"com.delmarle.adventuredog","coppa":false,"language":"en_US","gameSessionId":241712566059283,"timeZone":"GMT+08:00","webviewUa":"Mozilla/5.0 (Linux; Android 4.4.4; SM-G5308W Build/KTU84P) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/33.0.0.0 Mobile Safari/537.36","deviceFreeSpace":1157904,"networkOperator":"46000","networkOperatorName":"CHINA MOBILE","frameworkName":"Unity","frameworkVersion":"5.6.2f1"}”,“headers”:[[“Content-Type”,“application/json”]],“retryCount”:0,“options”:{“retries”:2,“retryDelay”:10000,“followRedirects”:false,“retryWithConnectionEvents”:true}},“nativeResponse”:{“url”:“https://adserver.unityads.unity3d.com/games/1452394/fill?advertisingTrackingId=cffd674f-ac48-4b29-93e6-524de13f7d98&limitAdTracking=false&deviceMake=samsung&deviceModel=SM-G5308W&platform=android&screenDensity=240&sdkVersion=2100&screenSize=268435554&stores=none&apiLevel=19&test=true&screenWidth=960&screenHeight=540&connectionType=wifi&networkType=13",“response”:"{"error":"malformed comet response error","errorMessage":"malformed comet response error","errorCode":"2011","message":"This error happens when we get an irregular response from comet","devMessage":"Internal error message empty GamerID in response","moreInfo":""}”,“responseCode”:500,“headers”:[[“X-Debug”,“5786_as-ads-ge”],[“Content-Length”,“263”],[“Access-Control-Max-Age”,“86400”],[“Access-Control-Allow-Methods”,“GET, HEAD, POST, PUT, PATCH, DELETE, OPTIONS”],[“X-Powered-By”,“Express”],[“X-Android-Response-Source”,“NETWORK 500”],[“Cache-Control”,“must-revalidate”],[“X-Frame-Options”,“deny”],[“X-Android-Selected-Transport”,“http/1.1”],[“Access-Control-Allow-Headers”,“Authorization, Content-Type, If-None-Match, X-Requested-With, X-HTTP-Method-Override”],[“P3p”,“CP="HONK"”],[“Access-Control-Allow-Origin”,“*”],[“Vary”,“X-HTTP-Method-Override”],[“Date”,“Sun, 09 Jul 2017 03:23:57 GMT”],[“X-Android-Received-Millis”,“1499570637647”],[“Content-Type”,“application/json”],[“X-Android-Sent-Millis”,“1499570637337”]]}}

what went wrong?

[simone9725]

Have you inatalled the recent api for android ?

[Damien-Delmarle]

tried both still same

[mikaisomaa]

Hi,

Looks like you’re trying to use Ads on Android in China. Google Play doesn’t unfortunately work in China and this is required on the Android platform.

Unity Ads is however expanding the service to cover Android devices in China. Follow this link to apply: https://unity.mi.com/

Thank you for your patience.

[Damien-Delmarle]

are the ads working with amazon ?

[mikaisomaa]

@Damien-Delmarle

are the ads working with amazon ?

Unity Ads doesn’t currently have ads redirecting users to this store, but you can enable Ads on Android and distribute your game to any stores - Unity Ads will then show ads leading to Google Play.

[chanfui]

Looks like Huawei just launched HMS. Since Xiaomi is not working (Getting 403 on sites), hi Unity technologists please evaluate it and see if it’s feasible to make it happen. Thank you.