Analytics website does not work

Unity Services
1

When i visit analytics.cloud.unity3d.com and login i get an empty page except for this message

Can’t even open a support ticket on Unity Cloud, because i get the same error

2

Hi @Eknoes ,

Are you still having trouble accessing the Analytics dashboard?

3

Yes, still can’t access the dashboard

4

Hi @Eknoes ,

Can you try clearing your cookies and cache and trying again? What browser are you using?

5

I already tried deleting my cookies and cache. I also tried it in Firefox, Chrome and Edge. Everytime the same result.
Is it possible that it’s related to changing my email address in the account setttings about a week ago?

6

Hi @Eknoes ,

We have found the issue and are currently working on it. I will give you an update once it is fixed!

1 Like
7

Any progress? Because i still can’t login.

8

Hi @Eknoes ,

I believe a fix was pushed out late last night. I will check the status and will get back to you as soon as I get any more information.

9

Hi @Eknoes ,

Can you please try accessing the page again and let me know what the time is when you try. We are going to need to look into the server logs and this will help us locate your issue.

10

@mpinol I tried to access the page at 21:19 CEST

11

@Eknoes ,

Thank you!