Android 4.x build not working :-/

Hey guys,

we’ve developed a game which doesn’t run on older devices anymore. It used to run on them a week ago but not anymore. It still works on newer ones (eg. Samsung Galaxy S4/S6/S7). For the older devices we tested it on a old Samsung Galaxy Tab 7.0 (Android 4.1.2) and a Wiko Highway (Android 4.4.2).

The game starts → The loading indicator spins (we enabled it) → and then the game interupts. After few seconds the crash reporter comes up.

We’ve sended us a bug report for each older device (see appendix).

We think that the Android 4,x is causing the trouble here, because on the newer devices (Android 5 or higher) everything still works fine. Through the prelaunch reports in the developer console, we found out that the app has problems on all Android 4.x devices (every had errors).

Does anyone have a clue?

A older Version of our app still runs fine on everything. Things we’ve done since then:

  • added firebase
  • added unity IAP
  • added unity threading helper

A couple of additional information about the project:
Development environment: Unity 5.5
Plugins:
Play Games Resolver
Play Game Services
Google Firebase
Google Admob
Mobile Native Popups
Agasper Local Push Notification Services for Android x
(IPA - Unity based plugin)
Native Share Plugin
(ITween Pixelplacement)
($ Unity Threading Helper)
OneSignal Push Notification Services

We both would be very grateful if you could help us.

2904952–213959–errorlog.txt (128 KB)

were you able to find a solution? i cannot see the exact cause of crash in the log you attached, can you attach a full log, showing the game’s launch + crashing ?