[Android] Handheld.PlayFullScreenMovie only plays sound when internet connection is slow

Unity Engine
,
1

hi guys,

I have an issue when my internet connection is slow with Handheld.PlayFullScreenMovie (the video is passed by URL “http://…”)

    IEnumerator PlayNativeVideoCoroutine(string videoPath)
    {
        yield return new WaitForSeconds(1f);

        try
        {
            Handheld.PlayFullScreenMovie(videoPath, Color.black, FullScreenMovieControlMode.Full, FullScreenMovieScalingMode.AspectFit);
        }
        catch (Exception ex)
        {
            Debug.Log(ex.Message);
        }
    }

StartCoroutine(PlayNativeVideoCoroutine(url));

It’s a simple code which only work when my internet connection is stable else an adb error occured " timeout waiting for video" and the video only plays sounds without image.

Any idea ?

2

I’m seeing something similar, but I don’t think it’s related to connection speed. My Android test device is connected to my wifi network so the speed should be fine. Sometimes the video doesn’t play but the audio plays, and I can see the last output from the Unity scene. I can also see the video controls if I tap the screen. It doesn’t happen every time; usually the second time I try to play a movie it works.

1 Like
3

I have exactly the same thing. Last output and video controls when tapping the screen. I tried to limit my connection, each time the issue occured, my ping was beetween 250ms and 350ms. WIthout limit, it works.

4

Hm interesting. What Unity and Android versions are you on? My device is a Samsung Galaxy J1 running KitKat (4.4.4). My Unity version is 5.4.2f2.

5

I am using Unity pro 5.4.2f1 and I tested on Samsung Galaxy S6, samsung galaxy tab 4, Xperia Z3. I have thousand users who are using my app. I receive 2 - 3 supports emails each day because of this issue.

1 Like
6

Wow ok. It really sounds like a Unity bug. I can’t see anything in the logcat logs that indicate what the problem is… :confused:

7

When you have this issue, do you see “time out waiting video” in your logcat ? try to put the code in a try catch if not :blush:

8

I’m having this issue too. Unity 5.4.0f3, Nexus 5X with Android 7.0. Also happens on Nexus 5 running Android 6.0. This is one the last critical bugs we need to resolve before our next release…

9

Having same issue too. Also sometimes the video won’t play at all and applications will go the unresponsive state… Have you created bug ticket of this issue yet?