Animation problem in player only on some machines

[zezzell]

Hi,

This is our first project using unity and it’s been going very well except for one issue. Some character animation are not executing properly in the player on certain Windows-based machines. Check out the attached comparison image. The mouth on the right is messed up. I also think there is something wrong with the hands.

It’s a strange problem that I’ve had no luck with. Any ideas? The animations are fine in the Unity editor. Thanks again.

edit: you might need to open the image in a new tab to see the problem clearly.

[zezzell]

I figured it out. It was an issue of blend weighting in the different quality settings. To fix I went to Edit > Project Settings > Quality and ensured Blend Weights was set to “2 Bones” for every Quality Setting.