I’ve been using Vostopia as an avatar solution extensively and lately their website is down and my game can’t connect to their servers to download avatars. They didn’t go belly-up did they?
We are yes - same problem.
I’m certainly hoping not as we’re midway through a game development with them 
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For what it’s worth, we were in a pinch and decided to switch over to Mixamo with relative ease. It might be something for you to consider. Best of luck!