I’m publisher since 1 year on Unity’s Asset Store. I got 0 chargeback until this month, but this month i got 3 chargebacks for my products. And weird thing is this;
As you know, if you have changed your product’s price on Asset Store, your product will be doubled with old and new price. Take a look at this;
As you can see i’ve changed my product’s price to 25$ from 15$ on 01 November. And quantity is clearly 0, and i got 1 chargeback for this product. And someone bought the product on 17 November? It’s impossible, because product price has been changed to new price on 01 November.
I just found this because after more than two years on the Asset Store without a single chargeback, I also had one this month - interestingly also on Nov 17th 2014 (today - at least that’s what it looks like).
So my guess would be that someone is trying some fraud scheme here buying lots of assets, doing chargebacks and then probably offering a download on some shady piracy site.
Reckon some dodgy individual got a stolen credit card number and has done a sweep on the AssetStore more than likely so they can then sell the same assets on the various Chinese ebay style stores out there, had $400 worth of chargebacks today myself. Always nice to see ones income go down instead of up, gives one a nice warm fuzzy feeling
Just to clarify, a chargeback is a result of a financial institution reporting that the transaction cant be processed because of a fraudulent source (i.e. someone purchased your asset with a stolen credit card). However, these take some time to be registered which is why you are just now getting a chargeback from before you changed your price.
How about supporting more services similar to PayPall instead of a dodgy currency that publishers can only use in a minority of their other transactions.