ARPlane not being generated on Quest3

Unity Engine
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1

I have a situation where ARPlanes are not being generated on a client’s Oculus when he runs the app, but it is on my Oculus when I run the app. Is there any reason why this could be happening? Any configuration that must be set to ensure that it will always work?

2

Most likely issue is that they did not run Space Setup. Device setup | Unity OpenXR Meta | 1.0.1

3

The client did that, it’s not the issue, unfortunately.

4

Is there a way to request space setup with ARFoundation or XR Interaction toolkit if the user hasn’t done this?

5

@[andyb-unity]( ARPlane not being generated on Quest3 members/andyb-unity.9208534/) The issue was that the client was using a business account and not a personal account. This is a setting on Oculus, and apparently plane detection doesn’t work with business account. Probably a bug, but if not I didn’t find this info anywhere.

6

Yes. Meta’s OpenXR API for Space Setup is called “Scene Capture”: Session | Unity OpenXR Meta | 1.0.1

Unity has a lot of devices on our business account, and we use plane detection with no issue. I don’t understand how this could be the problem, but at any rate I’m glad they have it working.