Asset Store - Issues

Hello World !

I have two problem with the asset store :

  • When I open the asset store in a new project, I have a blank grey screen !


If i open a advanced project, it work. But i don’t want to import unknown project in my advanced object.

  • In the asset store I can’t only download the file, I only can import the file in the project.


Can you help me ?

1.) I find this happens sometimes - are you running Unity as Administrator?

2.) What’s an advanced project?

3.) Import is the option shown because you’ve already downloaded the file. In which case you can import it manually into your project from C:\Users\%username%\AppData\Roaming\Unity\Asset Store

See if unticking “Use Direct3D 11*” checkbox under “Edit” → “Project Settings” → “Player” fixes your issue. Note this is for Windows users as OSX probably doesn’t have that checkbox or if it does, it shouldn’t be of relevance.

Original answer from: Asset Store Is Just A Grey Screen - Unity Answers


Open the Asset Store in Internet Explorer, log in with it. This might also send the same session to Unity Editor. For some this has also fixed this issue.


Do tanoshimi answer, to which you haven’t replied or accepted.