Asset Store: PROBLEM logging in...

Unity Engine
1

I have created a Account for my asset store, I recieved the email, clicked, all worked out good - I did download a bunch of Assets needed to create my level…

but today, I cant login? I have made TWO new account with seperate emails, and STILL I could not login.

And yes, I did type the Password right everytime. It just could not login…

2

Its not just you, I can’t log in either

3

Hey guys,

Sorry to hear about the trouble. We’re looking into it. If it still happens, want to send a screenshot to assetstore@unity3d.com?

Cheers

Caitlyn

4

We were experiencing an server breakdown on our authentication server yesterday (around the time you posted your messages), which has now been resolved.

Are you still not able to log in? In which case please report a bug using the Report Bug utility (Help / Report A Bug) containing a short description of what you did. (Remember to include the email address you are using as your Asset Store login.)

5

I can’t log-in to the Unity Asset Store either. I was logged in earlier today without issue and then all of the sudden I got a message in the Asset Store window that mentioned something about an “Internal Server Error” and then after that it logged me out and now I can’t get back in.

6

Exactly the same thing here. After clicking the link in the the verification email I was logged into the store, but couldn’t download anything. I logged out and tried to login again and it just says “invalid login.”

7

I figured out what the problem was in my case at least: On the login screen it asks for your “username” when if fact it actually wants you to type in the email address you signed up with. I have encountered web sites before which use your email address as your login name, but in the case of the Asset Store since it specifically made me type in a “username” in addition to my email address when I signed up I assumed that when it asked for “username” it really wanted the “username” it had me select. Perhaps it mentions this somewhere in the signup procedure but if so I didn’t notice it. I decided to try to login again today and it occurred to me what the problem might be. You’re probably losing customers to this because it’s obviously kind of confusing to ask the user to type in one thing when they really need to type in something else.