Asset Store Purchase Error

Unity Engine
1

Hi,

I attempted to purchase an asset on the asset store but it did not go through. My card was still charged twice. I have contacted support, have not received a reply.

I have spoken to the asset publisher and they offered me a coupon but no refund yet.

Path: Unity ID
Request ID: 1a9c2c8c-ed81-4646-8365-53699be88fda

I need a refund.

Normally I don’t have any issues and the asset store is very helpful.

2

This is something only support will be able to help with. It is unlikely anyone on the community forums can assist.