I just tried to access the Unity Asset Store from within the editor and it was terribly slow. It needed like five minutes to bring up a single window, and another 5 minutes if you clicked some button. There were no downloads going on in the background on my machine and the overall network connectivity is pretty good, only the asset store lags. Are there any known problems with the unity servers having trouble to keep up with the requests? Maybe it was just bad timing… or could something else be wrong? Did that happen to anybody else so far?
This is somewhat a known issue, it can on some hardware take longer to launch the Asset Store due to dynamic loading of the Webkit, we are thinking of ways to workaround this but it looks like we also might be moving away form webkit altogether which could solve issues like this.
So, unfortuntaley you may have to put up with this for the short-term (really sorry about that), but for the long-term this will be fixed.
Hi Chris,
thanks for your response. Just as an additional information, the entire unity editor UI also completely freezes on my machine while loading the asset store window (I assume that this is not expected behaviour). I’ve already sent in a bug report on this topic. I hope that the issue can be resolved soon. Is there an official way to access asset store content via the regular webbrowser outside the unity editor? That would be really nice to have
Well it’s great to hear that the problems have been noted and are at least marked for further attention. Especially as the Asset Store has been so bad over recent days. The web browser option is something that I have been craving for, especially if the filter/search options are improved.
Having the same issue - I never have had it be slow like this was always at least reasonably fast. Seems like since unity 4 its insanely slow like over a minutes or two to load the home page. This is on a top end PC. Ouch Looking forward to the new changes I guess.
Cool, good to know. Hopefully, they’ll update us soon. After searching around a bit, I think this issue has been around for over a month (right after the 4.0 release).
I just wanted to mention that I had to reinstall my Windows 7 on my PC and afterwards I installed Unity 4. To my surprise, the asset store worked now without considerable lag - it seems to be a software issue.
For everyone who is still having troubles with a slow asset store: there is a Website now which allows you to view the asset store contents from your regular browser. If that also happens to be slow, the issue is definitly the Google Window Toolkit, since both the asset store in Unity and the website use that framework to display the graphical user interface. For me, both the website and the in-editor viewer work by now.
According to the official response then, it’s a “Hardware” issue, right? That means that a simple format and reinstalling my OS shouldn’t really help with fixing the asset store problems, am I correct? Have anyone tried so?