Asset Transfer

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1

Hello, I have a minor issue that is becoming a hassle… I have 2 accounts.

I was locked out of one due to an issue regarding 2FA. The only option I had at the time was to create a 2nd account because I wanted to upgrade my license (the original issue took about 1 month to resolve and I didn’t have that time to wait)

So, long story short. I had a new account with an upgraded unity license. I started using that account and purchased some assets under the new account.

Instead of reloading my old unused account each time I want to use an older asset how do I just consolidate my assets under my new account? There has to be a way to do this without repurchasing all the assets again.

Any suggestions or solutions, please?

2

Normally you can’t transfer assets from one account to another. The Asset Store EULA makes that clear.

However, given that this sounds like it was a problem on Unity’s end, and they took 1 month to resolve it, they may make an exception. Email support at unity3d.com. clearly explain the issue, and provide any documentation you can to back up your claim. Good luck!

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