"[Authentication]: Network error detected, retrying..." Error When connecting to Unity Services

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I have a user who gets a series of errors when trying to connect to Unity services.

[Authentication]: Network error detected, retrying…
[Authentication]: Network error detected, retrying…
[Authentication]: Request failed: 0, Request timeout
[Authentication]: Request completed with error: Request timeout
WebRequestException: Request timeout

The game uses the AuthenticationService.Instance.SignInAnonymouslyAsync() call, if that’s relevant. They are not running a VPN, using a LAN cable, and their system clock is set to auto.

Any ideas what might be the culprit? (I know the error code is vague, which it’s been such a head scratcher)

Any help is greatly appreciated!

1 Like

I get this error in the editor, it comes from incompatible or no internet.

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To solve it, I have to refresh the network or restart unity.

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2 Answers

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I’m facing the same issue. Was any solution identified? It seems like there is an issue with the Unity service rather than with my project.

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You’re not alone. There is major GCP outage impacting many of our services: https://status.unity.com/