Hi,
I am in the middle of working a bug with your QA but my email replies are not being added to the ticket.
(yes it’s in the subject, and yes it’s from the same email address I opened the bug from)
Case 897645
Thank you.
Hello,
We’re aware of this problem. It’s an issue with the email changing from bugs@unity3d.com into accounts@unity3d.com.
We’re currently manually moving the replies back from accounts into bugs system, so we can see and reply to them. So don’t worry, your replies will reach us.
For now, until we fix this issue, you can change the address manually when you reply to an email from QA to bugs@unity3d.com instead of accounts@unity3d.com and it will go through correctly.
If you reply/have replied to accounts@unity3d.com - don’t worry. We’re getting them assigned to bugs right now, so our QA will reply.
Regards,
Ugnius
Ok.
I will wait