[Bug] [Needs to be adressed] Access denied

It’s the second day in a row that I get “Access Denied” when I try and log in. I also got it after logging in and trying to enter the General Discussion forums. It took me at least ten times reloading the page until I got through.

@LeonhardP Sorry that I bother you, your name is the first that comes to mind right now. Who could I tag when I have similar problems with the site anyway?

Could you forward this to someone that can help please? It took me five minutes to login this morning… Thank you! :slight_smile:

No problems logging in today; you guys did something? Thanks if you did! :slight_smile:

this keeps happening to me too, I have to keep purging all my cache… literally everyday

This is happening on forum and on asset store… specially when it comes to anything that requires me to log in, the log in page is what causes it most of the time

It happened to me yesterday too; I had to log in first on the community page, then navigate to the forums page and there log in again. Quite the bother but I was happy to be able to log in. :slight_smile:

mark this thread as a bug report

Check out this thread:

It seems to be that specific forum pages get “bugged” for some unknown reason and this error only happens if you visit one of these bugged pages.

The login page is bugged? This doesn’t happen after I visit some page on the forums, it happens only on logging in. I’m not logged out, I just cannot log in because of “access denied”.

A new one, that one is a first:

I’m having this “access denied” thing every day now. I need to wait several minutes before getting the login window.

I just got the “Access denied” error too (never had it before): It keeps popping up randomly while writing text for a new thread but also when I want to see the preview or create it:

I cleared my browser’s cache (latest Firefox) and when I clicked “preview”, it worked once but shortly after I added uploaded pictures back to the post (as a thumbnail), the error popped up again and I can’t even “preview” the thread anymore. I already tried deleting and re-uploading the images but no luck.
Edit: Removing the thumbnails from the post gets rid of the error message - at least for the “preview” button. Full images seem to be fine.
Edit 2: Found a work-around: Add the full images, then edit the post and replace [ATTACH=full] with [ATTACH=thumbnail].

I have the very same issue as explained by @SimRuJ on a thread that worked just fine. It never happened to me before. It crashed at some point when it tried to save the draft (I know this because it was capable of restoring the older version as soon as I revisited the thread), then kept crashing constantly without letting me to preview or post. Other features work as expected.

Same thing for me on creating this thread: https://forum.unity.com/threads/feature-request-type-of-project.1243564/

Click on the thumbnails…


One VERY interesting detail regarding this was that I was able to work around this issue, if only I would remove () whenever I would type OnDrawGizmos inside code block. While I cannot claim this was 100% the cause of the bug (it happened in other cases as well), I can claim that this was 100% the most reliable solution if I had OnDrawGizmos in code. I know this because I would cut and paste different parts of the post, until it would let me preview, and this would narrow the issue down. Omitting () from OnDrawGizmos has worked every single time, and that’s how I managed to finish what I was doing.

This made me think that this issue is some kind of filter introduced to fight bots or something similar. Maybe some sort of rogue regexp or something. Maybe this is a good lead for whoever needs to sort this out. Also the error would popup (on its own) very soon after the “cause” is introduced, probably because forum regularly tries to save a draft. After a couple of posts, I could almost tell which parts of the code introduced it, and this has also helped me to narrow it down.

The thread I’m referring to is here. OnDrawGizmos is a regular joke in nearly every post of mine. I find this correlation really weird.

It’s worth noting that today I’m not having any issues whatsoever.

I didn’t write any code in my previous post or the thread I created.

I still have the issues btw. I can sometimes avoid them by insta-posting (without going into the ‘more options’ or ‘preview’).

I reported this thread in order to get someone’s attention because it doesn’t feel like anybody is doing something about this problem…

I didn’t write any code in the post that was affected but for me including images as a thumbnail was the problem.

Did you try to add thumbnails of your uploaded images to the post? That’s what caused the problem for me.

Hey folks,

Apologies for the delay in replying. I wasn’t around yesterday and came back to see this report and some members of staff DM me about it also.

I’ve instructed our web team to look into the issue - I’ll provide updates once I have any. Apologies for the inconvenience this is causing.

1 Like