I keep trying to purchase an asset but I only get this error. “The server encountered an error and could not complete your request.” Does anyone know if the servers are down? Or if it’s just me. Tried though the website and Unity. Also different browsers. Nothing seems to be working.
Hi jessee03,
My name is Teddy and I am working for Unity Technologies. Your case have been assigned to me for following up. Can you help to provide me more information in order for me to do more investigation about why you cannot purchase our product.
- e-Mail address:
- Your location:
- When:
- Purchase URL:
- Payment Method:
We will definitely help you to complete your purchase on our website. Thanks for your help in advance!
Regards,
Teddyl