For some weird reasons I get this error when I try to enable Analytics on the services panel. Apparently no one had this problem (I tried searching everywhere).
I already have Unity Ads and Everyplay in my project and I removed the old Asset Store version of Analytics. I tried restarting Unity, reimporting all the assets and restarting my Mac, but the problem is still there. I’m using Unity 5.3.3p1.
Does this happen with any of the other services? For example, if you turn off Ads, restart Unity and then try to turn it back on? Have you tried signing out of Unity and then back in?
I have seen something like this occur before and one time it was the fault of a slow/intermittent internet connection and the other it was that Unity was being partially blocked by a firewall.
Do you happen to know the last time you were able to successfully log in to the Analytics Dashboard? Have you changed your password recently? Can you please try to log into developer.cloud.unity3d.com and id.unity.com then let me know what the result is? At first glance this looks like it might a login credential issue.
I’m getting the same issue, out of nowhere Analytics got toggled off and unable to toggle it back on. I can log into the id/dev sites (and analytics.cloud.unity3d.com) just fine.
Not really sure what actually fixed this but after commenting out the Analytics call and reopening Unity it toggled itself back on and all seems to be ok again. 10 minutes of my day wasted for no apparent reason.
This has started happpening to me today for no reason on my end. All of the sudden, the Unity editor will open the services tab and disable analytics, ads, and in-app purchasing. Then my code won’t compile because Unity removed those components from my c# project. This is seriously pissing me off, what the hell is Unity doing removing parts of my code automatically?
I’m signed in just fine. I tried updating to the latest unity version (5.3.4p6) and it did re-enable everything, but then an hour later it disabled everything again. Now if I try to close and re-open unity it won’t work because the project no longer compiles.
I apologize for the inconveniences! We ran into a little hiccup earlier today which I believe is the cause of this, the issue was occurring intermittently so it took us a while to track it down. I believe it has just been corrected, although it might take a little bit of time before it the changes go fully into effect.
Can you please try logging out of the Services window, exit Unity completely, reopen Unity, and then log back into the Services window and then let me know what the result is? I know these steps are tedious but I want to make sure that if there is another issue we have as much information about where the breakage is occurring.
@dustinw If the issue with your code not compiling is because Analytics is disabled you should be able to surround your Analytics calls with #if UNITY_ANALYTICS and #endif to get your code to compile.
It’s really, really annoying that ‘hiccups’ on the server-side are capable of screwing with my project. Server issues happen, that’s ok … it’s not ok that it can knock out hundreds (thousands?) of developers ability to work!
This seems like a fundamentally stupid setup, please change it.