Can't delete organization

I currently have two organizations under my account. I want to delete one of them. The one I want to delete is attached to my Asset Store Publisher Portal, which I don’t want, as I want the other one to be my publisher.

Every time I try to delete the organization it says it has projects. I only have 1 live project and the rest are archived.

I’m not sure if the organization I’m trying to delete is linked to the project, because I can’t find the ID in UnityID page.

1 Like

Hey!

This seems like something you’d probably want to contact the customer service team about directly, and is unrelated to the player authentication service.

You can reach out to them by clicking the “Submit a Ticket” at the top of this page: https://support.unity.com/hc/en-us

I have the exact same problem right now. I can’t delete the primary unused organization because it automatically created a publisher account without asking me which organization to choose. I still can’t understand why we’re unable to do the simplest things. By the way, good luck dealing with your ticket. I got my last response 6 months later.