Hey Everyone!
yesterday I uploaded update for my game on Google Playstore.
When I try to install the game it throws dialog “can’t install the game” without any description.
The game uploads to google play without any errors but doesn’t install.
If I build apk and transfer it to a device, the game runs without problems.
Unity Version 2021.3.15f1 - Didn’t change between updates
no packages or third party plugins has been added or removed to the project
build / player settings:
- build app bundle ( Google Play) enabled
- Package name didn’t change, same as before
- version number / bundle version code incremented
- min/target api levels same as before ( 24 / 34)
- scripting backend : IL2CPP
- target architectures: ARMv7, ARM64
- install location: Automatic
- write permission: Internal
- StrippingLevel: Minimal
- same keystore as before used, alias and passwords are correct
neither of the settings changed between updates, checked with source control
What I tried:
- reverted entire project with version control to a previous version that used to work
- removed the Library folder and let Unity rebuild it
On device:
- rebooted
- cleared all the data / updates / cache for goggle play store, google services
- made sure there’s no another versions of the game present on the device
- tried different devices
No matter what I do the game wont install from Google Play. Neither it can be updated from older versions.
According to my players reports all of them seem to experience the same issue.
game:
I’m completely lost at the moment and would highly appreciate someone’s pointing me to the right direction.
Thanks!