Can't sign in with Google Play Games Services

Unity Engine
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1

Hey, I am trying to sign in with google play games, I set up the code as they showed on GitHub and I added myself as a tester but it’s still not working

this is the logcat that I receive :

2023/04/18 18:10:07.816 18930 19006 Info Unity [Play Games Plugin 0.11.01] 04/18/23 18:10:07 +03:00 DEBUG: Activating PlayGamesPlatform.
2023/04/18 18:10:07.817 18930 19006 Info Unity [Play Games Plugin 0.11.01] 04/18/23 18:10:07 +03:00 DEBUG: Initializing the PlayGamesPlatform instance.
2023/04/18 18:10:07.817 18930 19006 Info Unity [Play Games Plugin 0.11.01] 04/18/23 18:10:07 +03:00 DEBUG: Creating Android IPlayGamesClient Client
2023/04/18 18:10:07.817 18930 19006 Info Unity [Play Games Plugin 0.11.01] 04/18/23 18:10:07 +03:00 DEBUG: PlayGamesPlatform activated: GooglePlayGames.PlayGamesPlatform
2023/04/18 18:10:14.828 18930 19006 Info Unity [Play Games Plugin 0.11.01] 04/18/23 18:10:14 +03:00 DEBUG: Starting Auth using the method isAuthenticated
2023/04/18 18:10:14.851 18930 19006 Warn Unity *** [Play Games Plugin 0.11.01] 04/18/23 18:10:14 +03:00 ERROR: Returning an error code.

I am getting this +03:00 ERROR: Returning an error code. and I can’t find any info about it :confused:

what should I do?

Thank you

2

Share complete logcat log without any filters (text filters).

3

thank you this is the full log

2023/04/18 22:08:51.418 20386 20478 Info Unity [Play Games Plugin 0.11.01] 04/18/23 22:08:51 +03:00 DEBUG: Starting Auth using the method isAuthenticated
2023/04/18 22:08:51.418 20386 20478 Info Unity GooglePlayGames.OurUtils.PlayGamesHelperObject:Update()
2023/04/18 22:08:51.418 20386 20478 Info Unity
2023/04/18 22:08:51.450 20386 20478 Warn Unity *** [Play Games Plugin 0.11.01] 04/18/23 22:08:51 +03:00 ERROR: Returning an error code.
2023/04/18 22:08:51.450 20386 20478 Warn Unity GooglePlayGames.OurUtils.PlayGamesHelperObject:Update()
2023/04/18 22:08:51.450 20386 20478 Warn Unity
2023/04/18 22:08:51.484 20386 20478 Info Unity statusCanceled
2023/04/18 22:08:51.484 20386 20478 Info Unity FacebookAppleGoogleLogin:ProcessAuthentication(SignInStatus)
2023/04/18 22:08:51.484 20386 20478 Info Unity GooglePlayGames.OurUtils.PlayGamesHelperObject:Update()
2023/04/18 22:08:51.484 20386 20478 Info Unity
2023/04/18 22:08:51.484 20386 20478 Info Unity Canceled
2023/04/18 22:08:51.484 20386 20478 Info Unity FacebookAppleGoogleLogin:ProcessAuthentication(SignInStatus)
2023/04/18 22:08:51.484 20386 20478 Info Unity GooglePlayGames.OurUtils.PlayGamesHelperObject:Update()

4

The log is still with Unity text filter. Share a complete logcat log.

5

I fixed it it was a problem with the testers
it worked on local devices but when I upload it to the google play its stopped working

+03:00 ERROR: Requesting server side access task failed - com.google.android.gms.common.api.ApiException: 10:

I have read that its something with the sha1 hash so what I did is I created a new OAuth 2.0 Client IDs with the google generated sha 1 hash and then I changed it in the configuration and I updated the client id on unity but still nothing

is there another place that I need to update for the new sha 1 hash? so it will work with google play and not local builds

6

Yes, this means SHA fingerprint of play store build is not listed in the google play console!
Have a look here on how to add these fingerprints.

Cheers,
VB Team

7

Hey thank you,
this is the thing I tried it
I took the play store hash from the app signing
and then I replaced the old hash with the new one
I can see it in the Configuration → then on Credentials I clicked on the arrow and I see the correct
Fingerprint
and I still see this error with the build that I installed from the internal testing

8

Ok.
Share me complete logcat log. Else, It’s tough to guess what is the exact error.

1 Like
9

Sorry not sure how I missed that but I get this

Error PlayGamesServices[SignInAuthenticator] **** APP NOT CORRECTLY CONFIGURED TO USE GOOGLE PLAY GAME SERVICES
Error PlayGamesServices[SignInAuthenticator] **** DEVELOPER_ERROR
Error PlayGamesServices[SignInAuthenticator] **** This is usually caused by one of these reasons:
Error PlayGamesServices[SignInAuthenticator] **** (1) Your package name and certificate fingerprint do not match
Error PlayGamesServices[SignInAuthenticator] **** the client ID you registered in Developer Console.
Error PlayGamesServices[SignInAuthenticator] **** (2) Your App ID was incorrectly entered.
Error PlayGamesServices[SignInAuthenticator] **** (3) Your game settings have not been published and you are
Error PlayGamesServices[SignInAuthenticator] **** trying to log in with an account that is not listed as
Error PlayGamesServices[SignInAuthenticator] **** a test account.
Error PlayGamesServices[SignInAuthenticator] **** (4) A server auth code was requested, but an incorrect client
Error PlayGamesServices[SignInAuthenticator] **** id was provided. The client id for server auth codes should
Error PlayGamesServices[SignInAuthenticator] **** be the client id for the game server (not the android app).
Error PlayGamesServices[SignInAuthenticator] ****
Error PlayGamesServices[SignInAuthenticator] **** To help you debug, here is the information about this app
Error PlayGamesServices[SignInAuthenticator] **** Package name :
Error PlayGamesServices[SignInAuthenticator] **** Cert SHA1 fingerprint:
Error PlayGamesServices[SignInAuthenticator] **** App ID from manifest :
Error PlayGamesServices[SignInAuthenticator] ****
Error PlayGamesServices[SignInAuthenticator] **** Check that the above information matches your setup in
Error PlayGamesServices[SignInAuthenticator] **** Developer Console. Also, check that you’re logging in with the
Error PlayGamesServices[SignInAuthenticator] **** right account (it should be listed in the Testers section if
Error PlayGamesServices[SignInAuthenticator] **** your project is not yet published).
Error PlayGamesServices[SignInAuthenticator] ****
Error PlayGamesServices[SignInAuthenticator] **** For more information, refer to the troubleshooting guide:
Error PlayGamesServices[SignInAuthenticator] **** http://developers.google.com/games/services/android/troubleshooting
Error PlayGamesServices[SignInAuthenticator] ****

the Cert SHA1 fingerprint that its showing me is the same as the sha1 that google give me when I uploaded the app
and I am in a test account
and package name , id is match

what does it mean by Your game settings have not been published ? if I am internal how do I publish it without going info the store

thank you

10

I got this aswell

2023/04/19 16:37:10.051 8137 8150 Warn Auth [GetTokenResponse] No token found in response, service=oauth2:server:client_id::api_scope:https://www.googleapis.com/auth/drive.appdata https://www.googleapis.com/auth/games_lite [CONTEXT service_id=153 ]

 1
 14665 Warn ReqServerSideAccessOp Authorization request failed: request [dpq{clientPackageName=packagename, clientUid=10638, account=<ELLIDED:-448610249>, requestedScopes=[https://www.googleapis.com/auth/drive.appdata, https://www.googleapis.com/auth/games_lite], shouldIncludeAllGrantedScopes=false, gamesAutoSignInPolicyAction=APPLY, , forceRefreshToken=false}], status [Status{statusCode=DEVELOPER_ERROR, resolution=null}] [CONTEXT service_id=1 ]
Info GetServiceValidatorImpl onGetService() from Client SDK version [224617000], Module version [224617045], PGA version [369962040], Account [Account {name=<<default account>>, type=com.google}], Calling package [com.google.android.gms], Game package [com.google.android.gms] [CONTEXT service_id=1 ]
 18084 Warn GetGamesServiceReqFacto Parsing request with ignored arguments. signInOptionsBundle [Bundle[{com.google.android.gms.signin.internal.serverClientId=null, com.google.android.gms.signin.internal.usePromptModeForAuthCode=true, com.google.android.gms.signin.internal.logSessionId=null, com.google.android.gms.signin.internal.hostedDomain=null, com.google.android.gms.signin.internal.offlineAccessRequested=false, com.google.android.gms.signin.internal.waitForAccessTokenRefresh=false, com.google.android.gms.signin.internal.clientRequestedAccount=Account {name=<<default account>>, type=com.google}, com.google.android.gms.signin.internal.idTokenRequested=false, com.google.android.gms.signin.internal.forceCodeForRefreshToken=false}]], isRetryingSignIn [false], skipWelcomePopup [false], requireGooglePlus [false]
11

This log displays an SHA fingerprint. Just add it in your google play console. It should work.

12

Its already there :frowning: is it because I am in internal build and not alpha ?
and its matching

13

I am not really sure what to do :confused: I have been trying for the last 8 hours nothing works

14

The log you shared will have the sha fingerprint which is expected by the google auth.

I see you stripped the contents again to share the exact SHA. So you should be able to figure out after checking the complete log.

15

I checked and everything match

I added 3 sha-1 hashes

  1. from my key stone
  2. from debug keystone
  3. the google signing keystone

the id on the error does match the id on the google console

and the package name matches the Credentials

16

ok. Check once if App Id (Play Services Application Id) is properly configured. Also, if you recently added, give some time to propagate. I assume you already added your self as a tester in “Grow → Play Services → Testers” section in google play.

17

about the app id how can I check if its properly configured?
and yes I added myself as tester

18

Did this ever get resolved? I am experiencing the same error.

1 Like
19

nope I still have the same error
I think its something from their side

20

Same error here!