I’m sorry you’re experiencing that it sounds super frustrating! What’s the full 5.4 version you’re using, so I can test? I just tested with 5.4.0b18, which was one of the betas, and was able to unlink a project, although I did have to refresh the services window before it would let me get to settings.
What I did was go to the services window, right click on the services tab, click Reload, then once it reloaded click on the Services menu hamburger, in that dropdown I clicked Settings, then unlink project. The services window does require an internet connection, and we have noticed that it can misbehave if the connection is weak, as an fyi.
This might be the key to do. Maybe I missed it but did not see this written anywhere.
I’m on hi speed fibre in Japan, that’s about as strong a connection as you can get so no problems there.
I’ll try it later. As a workaround I just renamed my test project to the development version and released it for alpha test on GooglePlay. I will relink back to a new test project later with your advice if I can.
I’ve heard internet is super good in Japan, I’m jealous. It’s true, I’m not sure if the right click on the services window is documented anywhere. I’ll make a note to look into it. Let me know how it goes when you have a chance, if reloading the page doesn’t work I’ll download that version of Unity and try to reproduce!
@ap-unity No error but nothing happens after clicking unlink project. Changing organization shows “Action Failed: The requested resources could not be found”
Hey, @JeffDUnity3D . I’m running into this with 2019.4.20f1.
Is there a way to unlink from the Dashboard? I really can’t have this project linked right now as it forces package upgrades/additions that put me on different versions than my team is using, making commits a real PITA.
I am checking. You “may” have to open the project in a more recent version of Unity that (hopefully) doesn’t have this problem. Once that is done, you can go back to your preferred Unity version.
I just tested with Unity 2019.4.15f1 without issue. I’ll install and test with 2019.4.20f1 next. One note, you need to be the project Owner or Manager to change service status. Update - I tested with 2019.4.20f1 without issue and was able to unlink the project. Ensure you are project Owner/Manager and check your network (proxy, firewall, antivirus, etc)
I archived the project in the Dashboard, and that seems to have unlinked it in the Editor. I’m not an owner/manager in my company’s account, but I had the Organization set to my user account (which is also, apparently, an organization?). Despite being unlinked, my project keeps wanting to update packages (installing Collaborate, updating URP and Burst, etc) even when I delete the entire project and reclone it from our repo. No idea what’s going on there, but I can’t spend anymore time messing with it right now.
We’re trying to launch our app in the next week or so here, so I’m reluctant to have everyone update their Unity version at this moment. When the dust settles from that I’ll see about putting our project on the latest 2019 build and updating all of our packages, so hopefully this won’t be an issue (at least for me) anymore.
You don’t need to update Unity. Unlinking won’t keep Package Manager or asset packages from updating. To change service status, only an Owner or Manager can make the change. It sounds like you a User in the Organization for the project you are working on. You won’t be able relink the projectID, for security. You can ask the org to make you a Manager, or you can ask the Owner or Manager to unlink/relink for you.
It’s true, I’m not sure if the right click on the services window is documented anywhere. I’ll make a note to look into it. Let me know how it goes when you have a chance, if reloading the page doesn’t work I’ll download that version of Unity and try to reproduce!