Card was charged but I got no asset in return?

Unity Engine
1

Hello,
I have a serious concerning issue atleast for me. The asset I wanted to buy for a while suddenly had a daily deal I rushed to buy it and now I got nothing in return I was logged in my account at the time and my card was charged $22.50 I feel that if the email gets back within 5 days I might loose the deal and I don’t know what happens then with my money that was charged. Could anyone possibly help me out with this issue I can help provide any information that is needed. Also for the record I have bought other assets before this one with no issues, whats my best course in action to assure I get the deal I thought I was buying if support gets back to me late?

-Isaac K.

2

if your card was charged you should be fine. If you already contacted support just wait for them to get back to you. They’re pretty good at getting account issues resolved.

3

I think its related to the billing adderess being different but in most cases I suspect the card to be denied for that but ok I did contact them I just am nervous about loosing the deal, thanks for the reply.