Check for never-ending package updates error

If you open the My Assets window of the package manager, loading continues like this.
i used 2022.3.6f1.
and i tried all ways. (Block antivirus, allow firewall, etc.)

Unity Package Manager Diagnostics result:

Unity Package Manager Diagnostics
Version 0.3.0

Starting diagnostics. Please do not close this window. This may take a few minutes…

√ Making an HTTP request to the UPM package registry…
:bangbang: Measuring the latency of the UPM package registry API…
:bangbang: Measuring the latency of the UPM package download endpoint…
√ Testing the Internet connection using the UPM package registry…
√ Detecting whether proxy-related environment variables are set…
× Detecting whether proxy is configured at the system level…
√ Running the UPM health check…

=======================================

Unity Package Manager Diagnostics (v0.3.0)

Ran 7 checks

4 succeeded
2 returned a warning
1 did not run

:white_check_mark: UPM registry reachable (PASS)
Make an HTTP request to the UPM package registry

HTTP/1.1 200 OK
X-Powered-By: Express
Provider: Genesis
Date: Sat, 05 Aug 2023 14:03:39 GMT
Connection: close

:warning: Ping UPM registry (WARNING)
Measure the latency of the UPM package registry API

4 pings made in 5.504 seconds
Average latency: 396.13 ms
Minimum latency: 193.77 ms
Maximum latency: 993.08 ms
Standard deviation: 397.98

:warning: Ping UPM download (WARNING)
Measure the latency of the UPM package download endpoint

4 pings made in 6.334 seconds
Average latency: 143.43 ms
Minimum latency: 137.56 ms
Maximum latency: 153.13 ms
Standard deviation: 6.77

:white_check_mark: UPM registry download speed (PASS)
Test the Internet connection using the UPM package registry

Measured speed to the UPM registry: 123.93 Megabits per second

:white_check_mark: HTTP proxy environment variables (PASS)
Detect whether proxy-related environment variables are set (HTTP_PROXY, HTTPS_PROXY, ALL_PROXY, NO_PROXY, UNITY_PROXYSERVER, UNITY_NOPROXY)

Proxy support has been configured through the following environment variables:
UNITY_NOPROXY = localhost,127.0.0.1

:question: System Proxy configuration (UNKNOWN)
Detect proxy configuration at the system level

The proxy auto configuration feature is not enabled.

:white_check_mark: UPM health check (PASS)
Start the UPM process and call its health endpoint

Server start duration: 518.00 ms
Server response duration: 12.84 ms
Server response:
{“status”:“OK”,“nodeVersion”:“v16.20.0”,“upmVersion”:“v6.0.1”}

help me…

Hi sweety71,

I reproduced the issue and logged a bug against it (Unity Issue Tracker - 'My assets' loads only some of the package info, others are stuck in 'Checking for updates...')

Could you try the following while the bug is investigated by developers: Switch from My Assets to Unity Registry and back to My Assets. It might take a couple of seconds but in my case, all package info ends up being loaded and displayed correctly in Package Manager window.

Thank you

2 Likes

This is the method I’ve been using, it doesn’t always work but it does seem to be the only thing that can influence the load other than just waiting and hoping.

Update: no, this no longer works. The behaviour of the package manager appears to have degraded overnight. Now no packages are visible and it just says error refreshing assets.

Still no dice. Several packages for me don’t load, some do though for me though. I have over 1000 assets in “My Assets” and around 300 don’t load at all. I tried redownloading those and still no dice. Works fine in previous versions, so I’ve downgraded for now

Thank you for your quick response. I will alert the development team and make it a priority. I tested in the upcoming 2022.3.7f1 and, unfortunately, I can also reproduce the issue.

1 Like

Hi all,

A fix is currently in review. 2022.3.7f1 is already closed so if all goes well, the fix should make it into 2022.3.8f1. It was actually a side effect from a code change affecting the List View. Since the new logic is also in 2023.1.x, we might have to patch it as well to make sure any change on the List View will not result in the package details loading indefinitely.

Sorry,

3 Likes

For me the solution was alternating between “In Project” and “My Assets” several times, and staying a litte while each time on “In Project” (don’t know if that mattered). Each time a few packages got downloaded.
Before this it was stuck for some hours.
2022.3.7f1

1 Like