Closed vs Open list

Unity Engine
1

RED should be OPEN
GREEN should be CLOSED

I had started another list of the why’s to post but i can’t find my emails from 2007 (way to old and been purged over time) so i figured I would just simplify it and post this instead.

Now, Everything that is posted for crashes, ‘should have’ a unity crash bug document attached since when I loaded back into unity, it created the report and I just typed in a description and a comment, as far as why Unity crashes, it is up to the bug report that is generated to point UT in the right direction. All bug reports include the Unity bug report that is generated via Unity when it is loaded after a crash, if this is missing on all of the projects,that is the first place to look.

I am trying to find one from the other email so I can get into that list, unfortunately your system doesn’t allow non-members of the bug system to log in, so I have to track down a bug that gets me into that list.

130135–4840–$caselistxlsx_597.zip (55.2 KB)

2

I guess I can scratch off those other ones, for instance
CASE 30946 no longer exists in the bug system and it was one made on my other email

Unity Support to me
show details 7/29/08

Reply

We just received your support request and will be handling it as soon as possible. We are committed to replying to support requests within two working days.

Many questions can be (or have been) handled by the community. Feel free to pop by http://forum.unity3d.com and ask for help.

You can check the status of your inquiry at the following URL:

http://intra.unity3d.com/fogbugz/default.asp?30946_k4ao40ja

Please reply to this message if you have additional information you think could help us resolve this issue.

Best regards,
The Unity team

I’ve seen this before in the past, tickets just up and disappear (even recent ones), I just delete the emails and forget trying to track them. There is no point in it.

3

If you have questions about prior bugs then why are you posting this stuff here as opposed to contacting someone on our team? I’m not sure what you’re looking for, can you shed some light?

4

Giving aebrahimi
Unity Developer

Some stuff he was asking for.
Although I can’t give a complete list do to several factors out of my control

5

And Amir asked you to post it here on the forums in a new thread like this? Sorry I continue to be puzzled at why this is being posted here versus being sent to Amir if he’s the one asking for it. :slight_smile:

6

Because apparently when I send you folks direct emails with any attachment, it never gets there. So I am posting it here so there is no question that I have “sent” it per say. Also, when I am submitting bugs through Unity 2.1 or iPHone 1.0.1 if there is an attachment it appears the attachment is not being added to the ticket.

7

Then we should look into that attachments issue as the forums shouldn’t be a tool for direct communication like this. Can you send me a test message with an attachment? Anything, an image, a zip file, whatever. If we’re having problems then we should fix those on our end and I’ll have our IT guys see if your message hits our servers or not, thanks.

8

I sent an IM yesterday, I’ll look for a response mid next week since I know you all like your weekends :slight_smile: 2 business days on the IM give or take is cool, heck 5 business days is cool since I know you have the list and this is just to further test your network so no rush at all on my end to test your network :slight_smile:

9

I replied. This time you can’t complain about me for not responding as I dare not wait until Monday again (reference). :expressionless:

10

You stated at the bottom of every post is your email, well I Don’t see it! I see the following:

Tom Higgins - Product Evangelist at Unity Technologies ApS
http://unity3d.com | http://blogs.unity3d.com

AND I see the following buttons:

PROFILE
PM
WWW
AIM
YIM

So that was a very crappy response to tell me that at the bottom of -every- post is your email because apparently you don’t see your own posts or you don’t know what is at the bottom.

YOUR EMAIL IS NOT HERE
Thanks for being very ABRUPT with me and telling me to use something that doesn’t exist because frankly it is NOT where you say it is. I do not SEE it.

You could have simply said use email@thisaddress.com instead of telling me to use something that doesn’t exist. So now I will post the request HERE in the FORUMS, what EMAIL should I use, I won’t bother with PM’s any more since that gets me another round robin response of “go read my response and see my email in my response since it is in all my responses”

It is not in any response I read.
Thanks

(NO YOUR EMAIL BUTTON DOES NOT EXIST IN ANY POSTS THAT I SEE)

this is so not worth a headache right now, I tried to help, asked for an email, got a PITA response which had no substance to it and once again, back to the forums I have to go to try to get an answer that was a simple thing you could have done in the email grumbles something about someone doesn’t know what is in the threads on there own posts

FOR THE RECORD, your response word for word in PM is:

Inbox :: Message
From: HiggyB
To: zumwalt
Posted: Sun Mar 15, 2009 6:43 pm
Subject: Re: iPhone issues, tickets
zumwalt wrote:
What is your direct email for the test.

At the bottom of every post I make is a button that says “email”. Use it.

Tom Higgins - Product Evangelist at Unity Technologies ApS
http://unity3d.com | http://blogs.unity3d.com

11

You don’t see the email button that’s highlighted in the image below?

770×588 54.6 KB

Sure, I should be less abrupt and I’ll work on that. But to be honest you have prompted a lot of my reactions through your own behavior so it’s worth a look in the mirror on your end as well.

12

You know what Higgy, don’t worry about it, since it was such a PITA to get you to say email * this instead of telling me to rudely go do something that doesn’t exist, I see this is going no where for these problems. Thanks anyway, moving past this, I got code to write.

ONE SEC
HERE IS WHAT I SEE
LOOK AT IT CLOSELY

130613--4852--$noemail_713.jpg
130613--4852--$noemail_713.jpg1680×1020 261 KB

13

WHAT is missing in this at the bottom of YOUR post???:?

I could give a rats about what YOU see, what I see is NO EMAIL

READ IT
I am so through with you being a jerk to me about this.
And you are so right, look in the mirror and see that you are being a JERK to me right now and you are BLIND to seeing what PEOPLE see about what is in your posts. You say use something that EXISTS and are a JERK to me and IT DOESN’T EXIST ON MY END.

doube edit:
you know what I will even go further, forget any of the problems your bug system has with attachments from me, forget the fact that I don’t see anything you see, forget the fact I have about 30 other problems right now with the software, just delete them all, this is totally STUPID to have to go through and SHOW A UT employee of YOUR level that your system is totally flawed and show you a screen shot for the WORLD TO SEE, I am totally TORKED OFF right now

I’ll leave all problems your system has alone and just move on past them, I have work to do and you being a solid JERK tonight has completely worn me thin, I have enough stress right now with some serious sound issues and rendering issues in Unity.

EDIT:
you win, 100% of everything you say is correct, let me screen shot ALL posts I see from you and post so we can straighten this out once and for all

14

In which case I publicly apologize for that.

I do apologize for the behavior on my end but I need you to look in the mirror on this one as well, as stated above this isn’t coming out of thin air.

I will strive to rise above and offer my best in the future regardless of what I see, perceive or feel. My apologies.

15

HERE IS ANOTHER SHOT

SHOW ME YOUR EMAIL

130619--4853--$noemail2_346.jpg
130619--4853--$noemail2_346.jpg1680×1020 282 KB

16

tom@unity3d.com

17

Lets make sure its just NOT my topics with this problem?? Shall we??

130621--4854--$email3_131.jpg
130621--4854--$email3_131.jpg1680×1020 253 KB

18

Try now. Any different? I updated my options a touch to see if it helps.

I’m capitulating on my behavior, I apologize. Go ahead and keep at it if you’d like though!

19

Zumwalt,

I for one am sick of your aggressive attitude on these forums like you are king and all should comply to you and your way of doing stuff.

You have done it so many times on so many topics… whenever YOU believe you are being ignored by the guys at UT you start posting agressive crap here on a public forum.

I personally think its a VERY BAD attitude and you should refrain from doing it here.

Take it up in private channels… yes, yes, you already have and got no joy… whatever. This is always your last option isn’t it?

PLEASE REFRAIN FROM DOING THIS ON THE FORUMS.

20

It now shows up,we had crossed posted.
don’t worry about an email from me, not really worth the troubleshooting problems for your email system, apparently no one else has issues posting to the bug site and no one else has or had issues seeing your email button, and no one has issues sending in direct emails with attachments, since it is just me don’t worry about it

Seon, I post facts, nothing more, nothing less, can call it what you like or what ever, but the truth is, I just point out flat facts. Yes I dealt with some of those issues for 2 years, and I see people still have some of those issues and are posting them in the forums, do you think that after 2 years of having the same types of issues I have they are not going to be angry? Anyway, the point is simple, an internal dev asked me for information I gave it, Higgy pushed and pushed and pushed asking for why’s when he finally asked me to directly email him, I asked a simple question, what was his email, and as you can see from the screen shot, he didn’t give me an address, which then lead into this argument.

Your coming in mid stream with your comment which really doesn’t lead to the entire thread and what lead up to the screen prints or the argument. So you blame me, without reading or knowing all the facts. As I stated, this thread is full of facts, blame me all you want, sure they are all my problem, not seeing his email button, him not giving me an email until we argued about it, etc.

You want it left in IM’s but if it got out of IM and back into the forums it is because IM’s wouldn’t have gotten anywhere -at all- with this. And in the end, the end result is that they can just keep those problems closed and seriously not even worry about it now. All it took was Higgy to simply IM me back with an email address and none of this conversation past that would even exist, blame me if you want, thats ok.