Cloud Builds failing due to images with "error" in there names? - Surely not

Unity Services
1

Hi,

Description of issue:
There seems to be no actual error in the Compact Log / Full Log from the Cloud Build. Please Note: I have attempted to build using iOS, Android - APK, Android - Asset Bundle all with no luck.

Here is an image of what we are seeing.

6943928--816404--Screenshot 2021-03-17 at 10.45.27.png
6943928--816404--Screenshot 2021-03-17 at 10.45.27.png897×249 88.7 KB

It seems to be that Cloud Build is identifying images with “error” in their name as errors. Crazy I know, I’m certain this is not the actual issue, but it is strange why these have been highlighted in red.

I attempted to follow through the Full Log with seemingly no useful error messages from the Compact Log and also had no luck there. - I’m happy to also send this full log across if it is needed?

The Cloud Build is marked as a Failure and produces 0 files. It is worth noting I have also tried running Normal Build and Clean Builds.

Unity version: Unity 2020.3.0f1 LTS.
Xcode version: Xcode 12.4
Source control: Git / BitBucket
Local build platform: iOS / Android
Build target: iOS, Android - APK, Android - Asset Bundle

What have we tried:

As expected we also ensure that iOS and Android are still supported by Cloud Build:
https://docs.unity3d.com/Manual/UnityCloudBuildSupportedPlatforms.html

Also this link to identify the supported Unity Versions doesn’t actually take you anywhere useful:
https://docs.unity3d.com/Manual/UnityCloudBuildUnityVersions.html

Instead I had to check the Unity Forums on Release Notes which would have been useful if the above link, linked here instead:

We can tell as of Monday 15th March 2021 the version of Unity we are using should be a supported Unity Version of Cloud Builds.

I have attempted to check the knowledge base but I couldn’t find anything here that would fix my issue.
https://support.unity.com/hc/en-us/sections/201104819-Cloud-Build

I have attempted to reclone my project on another machine and this works absolutely fine. So I know the issue doesn’t lie here:

I have ensured my Xcode is on the latest version on my Mac and that the target is set up correct:

We have also followed all tutorials Unity offer - These seem to be out of date with updates to App Store Connect that should be documented - specifically the area around creating valid certificates.

https://docs.unity3d.com/Manual/UnityCloudBuildiOS.html

A link you suggest to follow in the docs regarding using the Xcode API is no longer valid - but this doesn’t really relate to the question I’m asking.

For an example of a Unity Project that uses the API, see the UpdateXcodeProject example Project on BitBucket. You can use the example to experiment and to learn from.

It seems the actual Support Guides - specifically “Building for iOS using Unity Cloud Build” is also out of date regarding the certificate creation:

There just seems to be a lot of places we are struggling with unity that has a lot of out of date documentation. I have ensured I am used the most up to date version of the Unity Docs for 2020.3: Unity Build Automation

Thanks,

Twinkl Apps Team

2

Hi,

Thanks for reporting this.

Unfortunately, some file names that contain the string “error” do get picked up by Cloud Build highlighting rules, but I am certain that this is not the cause of the build failure.

The first troubleshooting step would be to make sure that a local build on your machine for the same target platform with the same version of Unity succeeds from a fresh clone of your repository. It sounds like you have already done this!

If that is the case then please log a support ticket via the Cloud Build section of the dashboard and we will be happy to have a look at your build log and try and work out what is going wrong.