Connection refused

Unity Services
,
1

I get Connection Refused when creating a workspace from Unity 2022.1.13f1.

I have:

  • updated version controls
  • restarted Unity
  • checked my SCM account

Please advise

2

Hi,

Please attach a screenshot of your configuration. I’m guessing if something is wrong when entering the server name…

Please attach the Plastic client logs to debug the error:
C:\Users\xxx\AppData\Local\plastic4\logs

Can you install the Plastic Cloud edition standalone client and let us know if the issue persists? www.plasticscm.com → Downloads.

Regards,
Carlos.

3

Hmmm can’t find the log on my Mac!

I just saw that I also get this error:

NullReferenceException: Object reference not set to an instance of an object
Unity.PlasticSCM.Editor.PlasticWindow.ClosePlasticWindow (Unity.PlasticSCM.Editor.PlasticWindow window) (at Library/PackageCache/com.unity.collab-proxy@1.17.2/Editor/PlasticSCM/PlasticWindow.cs:1014)
Unity.PlasticSCM.Editor.PlasticWindow.OnDisable () (at Library/PackageCache/com.unity.collab-proxy@1.17.2/Editor/PlasticSCM/PlasticWindow.cs:183)

I already have the standalone client installed.

btw, I have other projects running Plastic perfectly,

4

You can find the macOS logs at:
/Users/xxx/.plastic4/logs

What is your Version Control package version?

Do you mean using the Version Control package with other projects with no issues?

5

First, thank you for helping out.

I have been investigating my workspaces and I have three different workspaces. I am only using one of these and tried to delete the others without success. When I click View => Repositories in the SCM Mac client I get “Connection Refused”.

When I sync in another app it all works but not when creating workspace for a new app. (see picture).

Maybe it has something to do with the three workspaces I have.

8376783--1104324--Screenshot 2022-08-20 at 11.21.21.png
8376783--1104324--Screenshot 2022-08-20 at 11.21.21.png1428Ă—524 45.2 KB

8376783–1104312–plasticx.relevant.log.txt (747 KB)
8376783–1104315–unityplastic.relevant.log.txt (534 KB)
8376783–1104318–gluon.debug.log.20220818.txt (116 KB)
8376783–1104321–unityplastic.debug.log.txt (8.44 MB)

6

Hi,

Acording to the logs, you are creating a local repo (not cloud):

2022-08-18 09:34:27,389 XXXXXXXX ERROR PlasticPipe - Exception obtaining connection to local. Connection refused
2022-08-18 09:34:27,390 XXXXXXXX DEBUG InvokeMethodRetry - HasToHandleSocketException. SocketError: ConnectionRefused. Exception: Connection refused
2022-08-18 09:34:27,390 XXXXXXXX DEBUG InvokeMethodRetry - local.GetRepositoryList. Host not found but won't retry because the last successful connection is too old
2022-08-18 09:34:27,393 XXXXXXXX DEBUG PlasticPipe - prt:      17|GetRepositoryList             |local
2022-08-18 09:34:27,395 XXXXXXXX DEBUG CmProxy - Error invoking GetRepositoryList. Connection refused.

Can you check in your Windows Services panel if the “Plastic SCM Server” service is up and running.

If you want to create a cloud repo (not local), if you click on the “…” button, you should be able to set specific server where you want to create it.

Regards,
Carlos.

7

All but local is greyed out, see picture. Maybe I did try local.

Do you think the fact that I have three of them?

8381046--1105176--Screenshot 2022-08-22 at 16.54.20.png

Doesn’t look like the server is running, how do I start it?

8

Can you replace “local” and manually enter “YourOrganization@cloud” in the Server textbox?

1 Like
9

That fixed it, THANK YOU!