How to fix the problem could not be opened. Please check the logs!
2 Likes
I was with the same problem and this video
managed to fix the problem
2 Likes
I’m on mac, so that doesn’t work. Any solutions?
Got the same and solved by clearing space on MacBook and re-installing. Seems that Unity stops installing at some point without generating any error message. Thus, allows to create project, but doesn’t open. After installing, Unity took 6.63GB of storage. And you shall have +256MB for starting the project itself.
1 Like
same here!! Does anyone know how to fix it in mac?
Thank you, this one helped me to solve it. Turns out I just had too little storage available on my Mac and Unity didn’t notify me that the install got corrupted because of Mac ran out of space. So 1) removed the install, 2) freed up space on my mac, and 3) reinstalled Unity through Unity Hub.
I am on Linux and i am getting same kind of problem ?? please help
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whenever i try to create a project
project failed to open
project could not be opened. please check log file
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how could i get rid of this ??
Did you check the log file?
The project is not coming it is saying open log
Yes, I am suggesting that you look at the editor log, it may give more information what is happening. Please share the contents of the log here https://docs.unity3d.com/Manual/LogFiles.html
1 Like
does anyone know how to fix this problem
4 Likes
Can you share the logs?
this?
We need the contents of the logs. Is the the location when you click on Open Log Folder?
no location, when I open the log file
There is a button that says Open log folder. Please click on that, and provide the contents of your log file.
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I cant send my files right now as I’m not home, but I can say that when going into the log files there is an error on both files in the same place ‘error expected end of line .json’ (I’m not 100% that is word for word but it’s very close)
I’ve tried a multitude of things
Great, please keep us posted on the logs.
this is the content of install-log file.json
{“timestamp”:“2022-03-17T14:35:05.294Z”,“level”:“info”,“moduleName”:“InstallerWinProcess”,“message”:“[ ‘trying to connect to the ipc server’ ]”}
{“timestamp”:“2022-03-17T14:35:05.295Z”,“level”:“debug”,“moduleName”:“UnityIPCClient”,“message”:“[ ‘connecting to IPC Server Unity-hubInstallServer’ ]”}
{“timestamp”:“2022-03-17T14:35:06.156Z”,“level”:“debug”,“moduleName”:“InstallerWinProcess”,“message”:“[\n ‘Validation strategy: {"destination":"C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor","destinationFilename":"UnitySetup64-2020.3.30f1.exe","installerFilename":"UnitySetup64-2020.3.30f1.exe","installerPath":"C:\\\\Users\\\\USER\\\\AppData\\\\Local\\\\Temp\\\\unityhub-ce9960f0-a5fd-11ec-b92b-077881467347","installerSizeInBytes":2630935552,"type":0,"uid":"2020.3.30f1","editorVersion":"2020.3.30f1"}’\n]”}
{“timestamp”:“2022-03-17T14:35:06.157Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Executing the Install Validation Strategy…’ ]”}
{“timestamp”:“2022-03-17T14:35:06.158Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating destination path permission for access…’ ]”}
{“timestamp”:“2022-03-17T14:35:06.159Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Destination Path: C:\\Program Files\\Unity\\Hub\\Editor’ ]”}
{“timestamp”:“2022-03-17T14:35:06.285Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Destination Path check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:35:06.286Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating available disk space on the partition.’ ]”}
{“timestamp”:“2022-03-17T14:35:06.286Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Required space: 2630935552 bytes / 2.45 GB…’ ]”}
{“timestamp”:“2022-03-17T14:35:06.287Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Available disk Space: 212539248640 bytes’ ]”}
{“timestamp”:“2022-03-17T14:35:06.287Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Available Disk Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:35:06.288Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating accessibility of installer…’ ]”}
{“timestamp”:“2022-03-17T14:35:06.288Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Verifying read and write accessibility to installer source path: C:\\Users\\USER\\AppData\\Local\\Temp\\unityhub-ce9960f0-a5fd-11ec-b92b-077881467347\\UnitySetup64-2020.3.30f1.exe’\n]”}
{“timestamp”:“2022-03-17T14:35:06.289Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Installer Accessibility Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:35:06.289Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating presence of an existing installation…’ ]”}
{“timestamp”:“2022-03-17T14:35:06.289Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Verifying installation type: EDITOR’ ]”}
{“timestamp”:“2022-03-17T14:35:06.290Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Verifying presence of an existing editor installation…’ ]”}
{“timestamp”:“2022-03-17T14:35:06.290Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Verifying presence of an Editor binary in path: C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1\\Editor\\Unity.exe’\n]”}
{“timestamp”:“2022-03-17T14:35:06.291Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Existing Editor Installation Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:35:06.291Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating file integrity (checksum)…’ ]”}
{“timestamp”:“2022-03-17T14:35:06.291Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Checksum value not supplied. Skipping Checksum’ ]”}
{“timestamp”:“2022-03-17T14:35:06.291Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Checksum check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:35:06.292Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Overall validation result: Passed’ ]”}
{“timestamp”:“2022-03-17T14:35:06.301Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘beforeEditorInstallation’ ]”}
{“timestamp”:“2022-03-17T14:35:06.305Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘execInstaller’ ]”}
{“timestamp”:“2022-03-17T14:35:06.305Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘installFromExe’ ]”}
{“timestamp”:“2022-03-17T14:35:06.306Z”,“level”:“info”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[\n ‘install C:\\Users\\USER\\AppData\\Local\\Temp\\unityhub-ce9960f0-a5fd-11ec-b92b-077881467347\\UnitySetup64-2020.3.30f1.exe /S /D=C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1’\n]”}
{“timestamp”:“2022-03-17T14:46:23.918Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘afterEditorInstallation’ ]”}
{“timestamp”:“2022-03-17T14:46:23.919Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[\n ‘Check DotNet Core Prerequisites, os release’,\n [ ‘10’, ‘0’, ‘19044’ ]\n]”}
{“timestamp”:“2022-03-17T14:46:23.919Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘major’, 10, ‘minor’, 0 ]”}
{“timestamp”:“2022-03-17T14:46:23.919Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[\n 'shouldInstallKB2999226: ',\n false,\n 'shouldInstallKB2533623: ',\n false\n]”}
{“timestamp”:“2022-03-17T14:46:23.927Z”,“level”:“info”,“moduleName”:“InstallerWinProcess”,“message”:“[\n ‘Creating modules.json file at: C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1\\modules.json’\n]”}
{“timestamp”:“2022-03-17T14:46:25.316Z”,“level”:“debug”,“moduleName”:“InstallerWinProcess”,“message”:“[\n ‘Validation strategy: {"destination":"C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor","destinationFilename":"UnitySetup-WebGL-Support-for-Editor-2020.3.30f1.exe","installerFilename":"UnitySetup-WebGL-Support-for-Editor-2020.3.30f1.exe","installerPath":"C:\\\\Users\\\\USER\\\\AppData\\\\Local\\\\Temp\\\\unityhub-70f97120-a5fc-11ec-b92b-077881467347","installerSizeInBytes":319091712,"type":1,"uid":"webgl","editorVersion":"2020.3.30f1","moduleDestination":"C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2020.3.30f1"}’\n]”}
{“timestamp”:“2022-03-17T14:46:25.317Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Executing the Install Validation Strategy…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.317Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating destination path permission for access…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.317Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Destination Path: C:\\Program Files\\Unity\\Hub\\Editor’ ]”}
{“timestamp”:“2022-03-17T14:46:25.319Z”,“level”:“debug”,“moduleName”:“InstallerWinProcess”,“message”:“[\n ‘Validation strategy: {"destination":"C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor","destinationFilename":"UnityDocumentation.zip","installerFilename":"UnityDocumentation.zip","installerPath":"C:\\\\Users\\\\USER\\\\AppData\\\\Local\\\\Temp\\\\unityhub-70ff1670-a5fc-11ec-b92b-077881467347","installerSizeInBytes":285742979,"type":1,"uid":"documentation","editorVersion":"2020.3.30f1","moduleDestination":"C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2020.3.30f1\\\\Editor\\\\Data"}’\n]”}
{“timestamp”:“2022-03-17T14:46:25.319Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Executing the Install Validation Strategy…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.319Z”,“level”:“debug”,“moduleName”:“InstallerWinProcess”,“message”:“[\n ‘Validation strategy: {"destination":"C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor","destinationFilename":"UnitySetup-WebGL-Support-for-Editor-2020.3.30f1.exe","installerFilename":"UnitySetup-WebGL-Support-for-Editor-2020.3.30f1.exe","installerPath":"C:\\\\Users\\\\USER\\\\AppData\\\\Local\\\\Temp\\\\unityhub-cea12920-a5fd-11ec-b92b-077881467347","installerSizeInBytes":319091712,"type":1,"uid":"webgl","editorVersion":"2020.3.30f1","moduleDestination":"C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2020.3.30f1"}’\n]”}
{“timestamp”:“2022-03-17T14:46:25.319Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Executing the Install Validation Strategy…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.320Z”,“level”:“debug”,“moduleName”:“InstallerWinProcess”,“message”:“[\n ‘Validation strategy: {"destination":"C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor","destinationFilename":"UnityDocumentation.zip","installerFilename":"UnityDocumentation.zip","installerPath":"C:\\\\Users\\\\USER\\\\AppData\\\\Local\\\\Temp\\\\unityhub-ceaa9f00-a5fd-11ec-b92b-077881467347","installerSizeInBytes":285742979,"type":1,"uid":"documentation","editorVersion":"2020.3.30f1","moduleDestination":"C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2020.3.30f1\\\\Editor\\\\Data"}’\n]”}
{“timestamp”:“2022-03-17T14:46:25.320Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Executing the Install Validation Strategy…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.320Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating destination path permission for access…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.321Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Destination Path: C:\\Program Files\\Unity\\Hub\\Editor’ ]”}
{“timestamp”:“2022-03-17T14:46:25.321Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating destination path permission for access…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.322Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Destination Path: C:\\Program Files\\Unity\\Hub\\Editor’ ]”}
{“timestamp”:“2022-03-17T14:46:25.322Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating destination path permission for access…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.323Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Destination Path: C:\\Program Files\\Unity\\Hub\\Editor’ ]”}
{“timestamp”:“2022-03-17T14:46:25.328Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Destination Path check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.328Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating available disk space on the partition.’ ]”}
{“timestamp”:“2022-03-17T14:46:25.328Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Required space: 319091712 bytes / 304.31 MB…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.329Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Available disk Space: 207322619904 bytes’ ]”}
{“timestamp”:“2022-03-17T14:46:25.329Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Available Disk Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.329Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating accessibility of installer…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.329Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Verifying read and write accessibility to installer source path: C:\\Users\\USER\\AppData\\Local\\Temp\\unityhub-70f97120-a5fc-11ec-b92b-077881467347\\UnitySetup-WebGL-Support-for-Editor-2020.3.30f1.exe’\n]”}
{“timestamp”:“2022-03-17T14:46:25.330Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Destination Path check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.330Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating available disk space on the partition.’ ]”}
{“timestamp”:“2022-03-17T14:46:25.330Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Required space: 285742979 bytes / 272.51 MB…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.330Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Available disk Space: 207322619904 bytes’ ]”}
{“timestamp”:“2022-03-17T14:46:25.331Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Available Disk Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.331Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating accessibility of installer…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.331Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Verifying read and write accessibility to installer source path: C:\\Users\\USER\\AppData\\Local\\Temp\\unityhub-70ff1670-a5fc-11ec-b92b-077881467347\\UnityDocumentation.zip’\n]”}
{“timestamp”:“2022-03-17T14:46:25.331Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Destination Path check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.331Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating available disk space on the partition.’ ]”}
{“timestamp”:“2022-03-17T14:46:25.332Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Required space: 319091712 bytes / 304.31 MB…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.332Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Available disk Space: 207322619904 bytes’ ]”}
{“timestamp”:“2022-03-17T14:46:25.332Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Available Disk Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.332Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating accessibility of installer…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.332Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Verifying read and write accessibility to installer source path: C:\\Users\\USER\\AppData\\Local\\Temp\\unityhub-cea12920-a5fd-11ec-b92b-077881467347\\UnitySetup-WebGL-Support-for-Editor-2020.3.30f1.exe’\n]”}
{“timestamp”:“2022-03-17T14:46:25.333Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Destination Path check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.333Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating available disk space on the partition.’ ]”}
{“timestamp”:“2022-03-17T14:46:25.333Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Required space: 285742979 bytes / 272.51 MB…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.334Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Available disk Space: 207322619904 bytes’ ]”}
{“timestamp”:“2022-03-17T14:46:25.334Z”,“level”:“debug”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Available Disk Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.334Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating accessibility of installer…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.334Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Verifying read and write accessibility to installer source path: C:\\Users\\USER\\AppData\\Local\\Temp\\unityhub-ceaa9f00-a5fd-11ec-b92b-077881467347\\UnityDocumentation.zip’\n]”}
{“timestamp”:“2022-03-17T14:46:25.335Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Installer Accessibility Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.335Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating presence of an existing installation…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.336Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Verifying installation type: EDITOR_MODULE’ ]”}
{“timestamp”:“2022-03-17T14:46:25.336Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Skipping module destination check for all Windows binary installers: webgl’\n]”}
{“timestamp”:“2022-03-17T14:46:25.336Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Verifying selected value of module in modules.json file at C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1\\modules.json’\n]”}
{“timestamp”:“2022-03-17T14:46:25.337Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Installer Accessibility Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.337Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating presence of an existing installation…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.338Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Verifying installation type: EDITOR_MODULE’ ]”}
{“timestamp”:“2022-03-17T14:46:25.338Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Skipping module destination check for whitelisted item: documentation’\n]”}
{“timestamp”:“2022-03-17T14:46:25.339Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Verifying selected value of module in modules.json file at C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1\\modules.json’\n]”}
{“timestamp”:“2022-03-17T14:46:25.339Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Installer Accessibility Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.339Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating presence of an existing installation…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.339Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Verifying installation type: EDITOR_MODULE’ ]”}
{“timestamp”:“2022-03-17T14:46:25.339Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Skipping module destination check for all Windows binary installers: webgl’\n]”}
{“timestamp”:“2022-03-17T14:46:25.340Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Verifying selected value of module in modules.json file at C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1\\modules.json’\n]”}
{“timestamp”:“2022-03-17T14:46:25.340Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Installer Accessibility Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.340Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating presence of an existing installation…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.340Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Verifying installation type: EDITOR_MODULE’ ]”}
{“timestamp”:“2022-03-17T14:46:25.340Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Skipping module destination check for whitelisted item: documentation’\n]”}
{“timestamp”:“2022-03-17T14:46:25.341Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[\n ‘Verifying selected value of module in modules.json file at C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1\\modules.json’\n]”}
{“timestamp”:“2022-03-17T14:46:25.344Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘modules.json File Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.344Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating file integrity (checksum)…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.344Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Checksum value not supplied. Skipping Checksum’ ]”}
{“timestamp”:“2022-03-17T14:46:25.344Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Checksum check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.344Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Overall validation result: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.346Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘modules.json File Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.346Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating file integrity (checksum)…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.346Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Checksum value not supplied. Skipping Checksum’ ]”}
{“timestamp”:“2022-03-17T14:46:25.346Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Checksum check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.347Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Overall validation result: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.347Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘modules.json File Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.347Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating file integrity (checksum)…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.348Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Checksum value not supplied. Skipping Checksum’ ]”}
{“timestamp”:“2022-03-17T14:46:25.348Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Checksum check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.348Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Overall validation result: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.348Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘modules.json File Check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.349Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Validating file integrity (checksum)…’ ]”}
{“timestamp”:“2022-03-17T14:46:25.349Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Checksum value not supplied. Skipping Checksum’ ]”}
{“timestamp”:“2022-03-17T14:46:25.349Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Checksum check: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.349Z”,“level”:“info”,“moduleName”:“Disk Validation Strategy”,“message”:“[ ‘Overall validation result: Passed’ ]”}
{“timestamp”:“2022-03-17T14:46:25.363Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘beforeModuleInstallation’ ]”}
{“timestamp”:“2022-03-17T14:46:25.363Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[\n ‘Creating the folder of webgl, if needed: C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1’\n]”}
{“timestamp”:“2022-03-17T14:46:25.365Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘beforeModuleInstallation’ ]”}
{“timestamp”:“2022-03-17T14:46:25.365Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[\n ‘Creating the folder of documentation, if needed: C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1/Editor/Data’\n]”}
{“timestamp”:“2022-03-17T14:46:25.366Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘beforeModuleInstallation’ ]”}
{“timestamp”:“2022-03-17T14:46:25.367Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[\n ‘Creating the folder of webgl, if needed: C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1’\n]”}
{“timestamp”:“2022-03-17T14:46:25.367Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘beforeModuleInstallation’ ]”}
{“timestamp”:“2022-03-17T14:46:25.367Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[\n ‘Creating the folder of documentation, if needed: C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1/Editor/Data’\n]”}
{“timestamp”:“2022-03-17T14:46:25.370Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘execInstaller’ ]”}
{“timestamp”:“2022-03-17T14:46:25.370Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘installFromExe’ ]”}
{“timestamp”:“2022-03-17T14:46:25.370Z”,“level”:“info”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[\n ‘install C:\\Users\\USER\\AppData\\Local\\Temp\\unityhub-70f97120-a5fc-11ec-b92b-077881467347\\UnitySetup-WebGL-Support-for-Editor-2020.3.30f1.exe /S /D=C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1’\n]”}
{“timestamp”:“2022-03-17T14:46:25.794Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘execInstaller’ ]”}
{“timestamp”:“2022-03-17T14:46:25.795Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘installFromZip’ ]”}
{“timestamp”:“2022-03-17T14:46:25.795Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘execInstaller’ ]”}
{“timestamp”:“2022-03-17T14:46:25.795Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘installFromExe’ ]”}
{“timestamp”:“2022-03-17T14:46:25.795Z”,“level”:“info”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[\n ‘install C:\\Users\\USER\\AppData\\Local\\Temp\\unityhub-cea12920-a5fd-11ec-b92b-077881467347\\UnitySetup-WebGL-Support-for-Editor-2020.3.30f1.exe /S /D=C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1’\n]”}
{“timestamp”:“2022-03-17T14:46:25.927Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘execInstaller’ ]”}
{“timestamp”:“2022-03-17T14:46:25.927Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘installFromZip’ ]”}
{“timestamp”:“2022-03-17T14:51:33.691Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘afterModuleInstallation’ ]”}
{“timestamp”:“2022-03-17T14:51:33.719Z”,“level”:“info”,“moduleName”:“InstallerWinProcess”,“message”:“[\n ‘Updating modules.json file at: C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1\\modules.json’\n]”}
{“timestamp”:“2022-03-17T14:51:33.761Z”,“level”:“info”,“moduleName”:“InstallerWinProcess”,“message”:“[\n ‘Updating modules.json file at: C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1\\modules.json’\n]”}
{“timestamp”:“2022-03-17T14:51:33.765Z”,“level”:“info”,“moduleName”:“InstallerWinProcess”,“message”:“[\n ‘Updating modules.json file at: C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1\\modules.json’\n]”}
{“timestamp”:“2022-03-17T14:51:33.769Z”,“level”:“info”,“moduleName”:“InstallerWinProcess”,“message”:“[\n ‘Updating modules.json file at: C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1\\modules.json’\n]”}
{“timestamp”:“2022-03-17T14:53:43.777Z”,“level”:“info”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘unzip finished’ ]”}
{“timestamp”:“2022-03-17T14:53:43.781Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘afterModuleInstallation’ ]”}
{“timestamp”:“2022-03-17T14:53:49.854Z”,“level”:“info”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘unzip finished’ ]”}
{“timestamp”:“2022-03-17T14:53:49.856Z”,“level”:“debug”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[ ‘afterModuleInstallation’ ]”}
{“timestamp”:“2022-03-17T15:01:12.997Z”,“level”:“warn”,“moduleName”:“UnityInstallStepsWindows”,“message”:“[\n Error: Command failed: "C:\Users\USER\AppData\Local\Temp\unityhub-cea12920-a5fd-11ec-b92b-077881467347\UnitySetup-WebGL-Support-for-Editor-2020.3.30f1.exe" /S /D=C:\Program Files\Unity\Hub\Editor\2020.3.30f1\n \n at ChildProcess.exithandler (child_process.js:317:12)\n at ChildProcess.emit (events.js:315:20)\n at ChildProcess.EventEmitter.emit (domain.js:467:12)\n at maybeClose (internal/child_process.js:1048:16)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:288:5) {\n killed: false,\n code: 2,\n signal: null,\n cmd: ‘"C:\\Users\\USER\\AppData\\Local\\Temp\\unityhub-cea12920-a5fd-11ec-b92b-077881467347\\UnitySetup-WebGL-Support-for-Editor-2020.3.30f1.exe" /S /D=C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.30f1’\n }\n]”}
i dont know why my info log file cannot open
@ROARstudiooo Those look like the logs from the Hub installation, there are no errors that I see. We would need the info log. Do you get an error when you try to open it? Just send it as a file attachment instead of the long text.