Crash and Exception Reporting has no data

Unity 2020.3.25f1c1

Game services Crashes and exceptions is turn on,why dashboard has no data,just show the information:
We couldn’t find any crash or exception occurences within the selected timeframe.

the app is on line and has more than 1000 users.


Hi,

I’d suggest to set up and throw a testing exception to see if you receive it in the Dashboard. After that I’d suggest to submit a support ticket for us to see more details into your project. Thanks!

Hi,
How long does it take that crash or errors appears in the dashboard?

Same, for me, applied a division by zero to test this and nothing appeared at first, but then I realized it will only report to cloud diagnostics if your app does not catch the exception. So it should not gracefully handle exceptions, or rethrow them