Detect crash on third party devices - crash reports

Target Platforms Mobile
1

Hi all, we have a problem with our game Syder Arcade HD.

Some users have unexpected crash (the game exits). It’s mostly random. It happens also on powerfull devices like SGSIII or Nexus 7.
Seems it depends on other software installed on the devices.

We tested it for months on many devices. Never had a crash.

Have you any suggestion to trap errors or crashes on users devices? And have a feedback log or something?

Apart from saving debug.log() outputs to a file (this will surely slow all the game) i don’t know how to detect the cause of the crashes.

Thank you

(Does Unity 4 helps on crashes? I read that it integrated with google crash report of Developer console)

2

Yes, in Unity 4 for any real crash the user will be given the option to post an error report into your google developer console. This will make it much easier to pin-point the problem / problematic devices / os versions.

3

Glad to hear that. We will order our Unity 4 licenses soon.

Thank you