Download Assistant issues

Unity Engine
1

Since RC1 I haven’t been able to use Download Assistant to download the betas. I’ll either get “Failed to download the installer configuration” errors while waiting for the component list, or it’ll get a few megabytes of the first package and time out there. I work around it via my own hack, but the assistant shouldn’t really do anything differently than the web browser does. If I can download from the extracted links, why can’t the assistant?

It’s failed for me in the same ways on both El Capitan and Sierra (the editor doesn’t run on Sierra, but I had to try the assistant anyway). Anyone on other operating systems also having these errors?

2

Hi. May I ask you to provide the log file after time out happens?
Perhaps the one you have already would work.
~/Library/Logs/Unity/DownloadAssistant.log

3

Sure, here’s the log from El Capitan:

I can download the same INI (http://beta.unity3d.com/download/14e9279a8947/unity-5.4.0f2-osx.ini) just fine, and the links to the packages from beta.unity3d.com all work. The installer is doing something odd if it can’t continue downloads, or even fails to start them at times.

4

Thanks, I will be looking into it.

1 Like
5

another thing… could you try running the UnityDownloadAssistant like this?

/Volumes/Unity\ Download\ Assistant/Unity\ Download\ Assistant.app/Contents/MacOS/Unity\ Download\ Assistant -ua=“Mozilla/5.0”

You need to run this in Terminal.app after mounting (opening) the DMG file.

6

That also timed out after a few megabytes :confused: