Download stays at 0%

I have 2 assets I want to download, but when I click on “download” it just shows that its 0% done, I m waiting for it to fill up for over an hour now but its stuck at 0%

6648595--759379--Schermafbeelding 2020-12-22 om 09.11.10.png It shows this

Hey there.

This sounds like a firewall problem. Please go through the process in the pinned thread and provide us with your editor/upm.log files in here if the issue still happens

I don’t use windows and I don’t use 2017 or 2016

Have you checked the upm.log file as suggested above?

As per this Manual page, you can find it under:

Linux | ~/.config/unity3d/upm.log
macOS | ~/Library/Logs/Unity/upm.log
Windows | C:\Users\<your username>\AppData\Local\Unity\Editor\upm.log

Copy and then Paste its content as a new post in this thread.
.

Where do I put
~/Library/Logs/Unity/upm.log
?

wdym

In this thread. The log files advised in the pinned thread give us important information to look into this for you. We can’t help you without these.

Yes but like, what do I do

Attach them to this thread. There is an ‘Upload a file’ button below the text box.