Error when encoding 360 video

Hi guys trying to import a 360 video but getting the following errors, can someone please help.

WindowsVideoMedia error 0xc00d5212 while reading C:/Users/Home/Documents/Virtual reality work/how to make a video app/Assets/360_0024_injected.mp4

Context: Setting media type for first video stream
Error details: No suitable transform was found to encode or decode the content.
Track types:
Audio Track, type:

Try to use Win10.
It worked for me.