I got an Essentials Pack from unity, several vouchers for asset store and they are not working
When I’m trying to use the code I’m getting an error “The voucher code is not valid”
I wrote to support about it, but they are not responding.
What should I do? Did anyone encountered such problems previously?
Same thing for me, still waiting on a response from Unity.
I have the same problem as well.
Same here, first time they give you an error to try later but when you try later, the code is not valid anymore… Waiting for their email response.
I have the same problem too
Same problem for me too.
And me in same situation. Vouchers code is invalid, no response in support 
Anybody has an update on their situation?
It’s about 3 days my support ticket in status “Open” 
So in my case I dont have any update.
Are you sure those aren’t just spurious error messages? Check to see if your essentials are actually unlocked.
The past few codes I’ve received gave an error message but still worked.
What does mean “Check to see if your essentials are actually unlocked.” ? Where I can check this? Thank you!
Nope it’s not unlocked in download and if I search in the asset store, full price on the item’s still showing
Oh, I understand. Same for me - full price for me too in asset store
Sorry, didn’t mean to get your hopes up! 
But the last few voucher codes I’ve added, it’s given me an error like “this key is already in use,” but it unlocked it anyway. Like maybe the check was happening after the unlock, or it was checking the key both before and after the unlock, for some strange reason.
Maybe the codes are good but the validator isn’t working properly …
same here , voucher code not valid
Same here, kinda annoying hopefully it’s fixed
me too i had the same problem, i logged a ticket 3 days ago, without reply from their side until now …:(
Same here. I guess support got flooded with mails, so I wonder why there is no official response to the problem after 4 days? Or at least an answer to our support calls…
Hi guys,
Unfortunately, we aren’t able to provide direct support within threads due to e-mail addresses and codes being involved but we do hear you and are in the process of getting replacement codes out to affected users.
I would suggest that any users if they have not already done so to file a ticket with us via the link below and we’ll get this resolved.
Huge apologies for the inconvenience caused. It’s getting fixed but I would suggest getting a ticket into us.