Hey all,
would like to hear from you what is your strategy for tracking production exception?
we are doing the basic stuff (tracking exception in google analytics and unity and so on) but these tracking methods are very generic.
We also have situation where player call our support with very specific problems
- they can’t purchase
- they can’t login with Facebook/google
- they can’t complete an action in game
it will make our life easier if we can get the device log.
so my question is:
anyone familiar with SDK where you can enable/disable tracking for specific device ?
i can imagine this SDK will allow us to specify the device ID and send to our server the logs .
thoughts?