Faling to pass Certification

Unity Engine
,
1

Here is my problem.

I am still getting this issue as a reason to fail certification of the application.
I really really cannot find the reason this is happening.
I opened the triagedumb that they sent me and it shows the following error :

Unhandled exception at 0x74FFA7AD (combase.dll) in triagedump.dmp: 0xC000027B: An application-internal exception has occurred (parameters: 0x052CF204, 0x00000001).

After a check on the call stack I found the following :

System.Runtime.InteropServices.WindowsRuntime.Wind owsRuntimeMarshal.RoReportUnhandledError(System.Ru ntime.InteropServices.WindowsRuntime.IRestrictedEr rorInfo error) Unknown

I never have an error on my Desktop pc and on my Laptop which is my main development tool.
My specc is a Toshiba Satellite Intel(R) Core™ i7-4700MQ CPU @ 2.4GHz 8GBDDR3 ram Windows 8.1 64bit OS Nvidia Geforce GT 745M
I tested it on mine and on numerous different terminals of Windows help and learning due to the fact that my partners are on the MSP program and have access to these devices.

No crush at all.

I checked again and again every single line on the project I developed just in case but have not find any information but still no clue what is causing this.

I am reading this triagedumb over and over and I cannot find any logical solution. I tried to upload an RT and x86 package failed , I tried only x86 failed on the same exact error call by MS ,

Content compliance: failed

This test evaluates your software for content compliance with Windows Store Certification Requirements. Learn more
.
Your app doesn’t meet requirement 3.2. Learn more

Commons reasons why apps fail this requirement:

• The app crashes on launch.
• The app crashes randomly or repeatedly.
• The app freezes and the user has to close and restart the app.
• The app requires a Windows component library that the Windows Store doesn’t support. To avoid this, make sure your development tools are up-to-date.
.

Notes from Testers:
.Unfortunately, when our reviewers tried to launch your app failed to launch every time. Our reviewers were unable to complete a review. If we were able to capture a crash report, we have provided it to you. Please see: Microsoft Learn: Build skills that open doors in your career for information on how to work with the crash reports.

My app surely does not crush on launch for sure it does not crushes repeatedly as I was junmping like a monkey on the tablets pressing all buttons and trying to trigger all the functionality it does provide at once, it sure does not freezes as I am testing it with its full features for over 80 hours of playing time now and finally since the WACK does not allow me to pass it if I do not have a library that is required I do not upload it. Do not know what the heck to do, it really starts to be totally mind****ing me.

Any guess ???

2

I am having the EXACT same problem. Successfully passed WACK, and yet keep failing on 3.2 while i have tested my x86 build on 3 different tablets, and ~6 different PCs, working perfectly, when installing with PowerShell.

3

Are you guys targeting Windows 8.0 (as opposed to 8.1)? I have had issues developing for 8.0 on Windows 8.1. There are a few incompatibilities that will let an 8.0 app run fine on 8.1 but will cause it to crash on 8.0. The only way to test for this is to deploy your app to an 8.0 device and test.

I have had issues with (non-Unity) apps. My problems stemmed from event handlers I think - 8.1 lets you add an event handler that already exists but 8.0 crashes when you attempt it. Of course there could be a whole bunch of different issues that have the same symptom.

Another possible cause is that your app might be relying on isolated storage data/settings (especially roaming settings). If you try to access settings values that are not yet created your app will crash. If you’ve been testing your app in your own PCs you may have already created some isolated storage values that won’t exist in a brand new install (which is what the Microsoft testers will have, of course). This happened to my latest app - everything tested fine but it crashed for all new users at a very specific point. The solution to this problem is to debug under a new Windows account that you have never run the game under. It will then be treated as a totally fresh install with no pre-existing isolated storage settings.

If you do manage to reproduce the crashing (e.g. by deploying to 8.0) you may need to literally use break points and go line by line to find the source of the crash.

I hope one of these things fixes your problems.

4

Going to run some of the solutions and tests you said and keep an update here with the results.

5

I am not using roaming settings and i am using only local settings (Windows Storage). Of course they get reset every time i run the app because i uninstall it and i can confirm that because i am getting the “Welcoming Message” (Which is set to run on first launch only) every time i deploy the app.

Currently i am waiting to get rejected once more on the store. I am trying to port to Windows 8 using Visual Studio 2012.

My references include Facebook SDK, Ads for Windows 8 and Azure Mobile Services, which i can confirm that they work on other metro apps i have developed.

I will test the package on a Windows 8 machine, and let you know if it crushes.

the crashdump file that MS sent me actually says that my game crashed on Template.exe (my assembly name) and error : 0xC000027B

Any ideas what that may be?

I tried changing capabilities to Internet (Client) only.
I removed ALL warnings from my Windows 8 port.
I Placed ALL UI elements inside a because i found out that this error is caused sometimes when some UI elements don’t belong in a container.

This is really frustrating, everything works on my devices, yet they fail when tested by MS devices. :confused:

6

Ok here is the update,

I recreated all the application from scratch to a clean pc from windows 8 sdk and visual studio 2012.
The pc had onle 8.1 sdk and any featured update on the 2013 VS.

I run any single test from the WACK and it was ok. I tested both the arm build and x86 build through power shell and installed properly.

The applications were running nice and smooth (should I say clean).

I submitted my app again.

MS said they had a crush once again.

RoFailFastWithErrorContextInternal(long,unsigned long,struct _STOWED_EXCEPTION_INFORMATION_V1 * * const) this is the address in crush dump they sent me.

Unhandled exception at 0x64041E54 (Windows.UI.Xaml.dll) in triagedump.dmp: 0xC000027B: An application-internal exception has occurred (parameters: 0x06177060, 0x00000002).

I cannot find a single reason why this is crushing in my app since I cannot even reproduce the error.

What should I do ?
any ideas?

7

After some long search with the windbg I found this :

Probably caused by : Windows.UI.Xaml.dll ( windows_ui_xaml!Microsoft::WRL::smile:etails::InvokeHelper<Microsoft::WRL::Implements<Microsoft::WRL::RuntimeClassFlags<2>,Windows::Foundation::IEventHandler<Windows::ApplicationModel::Core::UnhandledErrorDetectedEventArgs *>,Microsoft::WRL::FtmBase,Microsoft::WRL+12 )

Unfortunately I cannot progress further as I do not have any information about the symbols the windbg needs to run properly.

Anyone knows a way as from where to load symbols?

8

Have you tested on a Windows 8.0 machine (assuming your app targets 8.0)? Testing a Windows 8.0 app on a Windows 8.1 machine isn’t going to catch certain errors. The error message you got sounds like a problem I was having with one of my apps. When I debugged on a Windows 8.0 PC I found that I was trying to add an event handler that already existed. Windows 8.1 allowed it, but 8.0 crashed.

If you are adding event handlers in your code behind try placing them inside ‘try…catch’ blocks (or whatever the equivalent is in C# - I usually use VB).

But it sounds like you’re testing on a Windows 8.1 machine and the app is targeting Windows 8.0. If that is the case you MUST test on an 8.0 machine, as that is what Microsoft will do during certification.

9

No no do not get false outcome from my previous post,
I ment I recreated the app only for 8.1 . So the errors remain despite the fact that I recreated the app for 8.1 and for sure I submitted it as 8.1 app on the submission panel.

10

Why not open that dmpfile with VS, there it’s easy to load symbols. Also if there’s indeed unhandeled exception in your event handler, you should add try/catch, like pumpkin suggested.

11

I opened it and tried to load symbols.
In the output window the message failed with *Windows.UI.Xaml appeared and then decided to debug it through windbg.
I tried to check the event handlers but still. The error remains. I uploaded the application and yet again the same error report from MS.

12

Was the dump file sent from MS?

13

yeap

14

Maybe you could copy-paste the stacktrace where the crash is happening?

15

Debug with mixed

The minidump has no heap. Managed minidump debugging will have limited data inspection.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\clr.dll\522ebf22698000\clr.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*Template.exe’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\ntdll.dll\523d45fa168000\ntdll.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\mscoree.dll\5215884556000\mscoree.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\kernel32.dll\5265f8d8140000\kernel32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\KERNELBASE.dll\523d4548cf000\KERNELBASE.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\advapi32.dll\52158d8177000\advapi32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\msvcrt.dll\52158ff5be000\msvcrt.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\sechost.dll\52158eee3e000\sechost.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\rpcrt4.dll\52157deeb1000\rpcrt4.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\sspicli.dll\523d309b1d000\sspicli.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\CRYPTBASE.dll\52158ec39000\CRYPTBASE.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\bcryptPrimitives.dll\52157d9651000\bcryptPrimitives.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*mscoreei.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\shlwapi.dll\521574db41000\shlwapi.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\combase.dll\52944cd214e000\combase.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\user32.dll\5265e50f14f000\user32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\gdi32.dll\524fd053108000\gdi32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\imm32.dll\52158e2525000\imm32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\msctf.dll\524bb23cf7000\msctf.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*MSVCR120_CLR0400.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\kernel.appcore.dll\52157cf89000\kernel.appcore.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\ole32.dll\523d280910b000\ole32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*mscorlib.ni.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\twinapi.appcore.dll\521576c86c000\twinapi.appcore.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\WinTypes.dll\52157baf7c000\WinTypes.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\clrjit.dll\522ebd7c7d000\clrjit.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\oleaut32.dll\5270628e87000\oleaut32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\Windows.UI.Xaml.dll\52945b05d4b000\Windows.UI.Xaml.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\UIAutomationCore.DLL\524fcc0be4000\UIAutomationCore.DLL’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\ninput.dll\521579a24b000\ninput.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\wininet.dll\5294409f1c4000\wininet.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\d3d11.dll\524fcb1a1ad000\d3d11.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\dwmapi.dll\523d2d3d19000\dwmapi.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\uxtheme.dll\521576b5dc000\uxtheme.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\xmllite.dll\52157bbf2c000\xmllite.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\shell32.dll\52902a5b11a3000\shell32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\urlmon.dll\52943f46125000\urlmon.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\twinapi.dll\523a75998b000\twinapi.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\iertutil.dll\52945e0b215000\iertutil.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\dxgi.dll\524fcdb262000\dxgi.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\SHCore.dll\5215792777000\SHCore.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\cryptsp.dll\52157dbb18000\cryptsp.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\rsaenh.dll\52157da92f000\rsaenh.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\bcrypt.dll\52157d821d000\bcrypt.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\actxprxy.dll\52568a03fc000\actxprxy.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\tiptsf.dll\521577076b000\tiptsf.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\DWrite.dll\52157d75172000\DWrite.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*igd10iumd32.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\ncrypt.dll\52157d8d1c000\ncrypt.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\ntasn1.dll\52157d832b000\ntasn1.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*igdusc32.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\d2d1.dll\522ea12a3c4000\d2d1.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\dcomp.dll\527c65ac3b000\dcomp.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*UnityPlayer.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\D3DCOMPILER_47.dll\52157b0e356000\D3DCOMPILER_47.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\XINPUT1_4.dll\52157ca5b000\XINPUT1_4.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\MFReadWrite.dll\521575a857000\MFReadWrite.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\MMDevAPI.dll\52157a1f48000\MMDevAPI.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*vccorlib120_app.DLL’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘*msvcp120_app.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘*msvcr120_app.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\mfplat.dll\52675ad6a9000\mfplat.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\cfgmgr32.dll\52157d963a000\cfgmgr32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\devobj.dll\52157c881f000\devobj.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\RTWorkQ.dll\52157a6f1b000\RTWorkQ.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\avrt.dll\52157da69000\avrt.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\threadpoolwinrt.dll\52157bbce000\threadpoolwinrt.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\Windows.ApplicationModel.dll\5215760945000\Windows.ApplicationModel.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\MrmCoreR.dll\5257f7289d000\MrmCoreR.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\Bcp47Langs.dll\52157cd847000\Bcp47Langs.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\propsys.dll\52158f07124000\propsys.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\profapi.dll\52157da7e000\profapi.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\Windows.UI.dll\521577d755000\Windows.UI.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\Windows.Storage.ApplicationData.dll\52157b4027000\Windows.Storage.ApplicationData.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*System.ni.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘*System.Runtime.WindowsRuntime.ni.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘*System.Runtime.WindowsRuntime.UI.Xaml.ni.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\wpnapps.dll\52157b5a45000\wpnapps.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*System.Core.ni.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘*System.Net.Http.ni.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\version.dll\52158e208000\version.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*System.Configuration.ni.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘*System.Xml.ni.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\IPHLPAPI.DLL\52157dad1e000\IPHLPAPI.DLL’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\nsi.dll\52158fce7000\nsi.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\winnsi.dll\52157dab8000\winnsi.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\dnsapi.dll\525394e27c000\dnsapi.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\ws2_32.dll\52157da24d000\ws2_32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\dhcpcsvc6.DLL\52157da212000\dhcpcsvc6.DLL’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\dhcpcsvc.dll\52157d8d13000\dhcpcsvc.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*System.Runtime.Serialization.ni.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘*System.Xml.Linq.ni.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\clrhost.dll\52158e466000\clrhost.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\rasapi32.dll\521574d098000\rasapi32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\rasman.dll\52157c4325000\rasman.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\mswsock.dll\52157d9c45000\mswsock.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\winhttp.dll\521579c994000\winhttp.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\rasadhlp.dll\52157d6c7000\rasadhlp.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\FWPUCLNT.DLL\52157a0144000\FWPUCLNT.DLL’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\secur32.dll\52157db99000\secur32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*Windows.ApplicationModel.Store.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\WSClient.dll\5295af8f2e000\WSClient.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\WSShared.dll\5295aa91b1000\WSShared.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\WSSync.dll\5215798a32000\WSSync.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*sppc.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\wevtapi.dll\52157ca64c000\wevtapi.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*slc.dll’. Module was built without symbols.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\wer.dll\523d26c468000\wer.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\ELSCore.dll\52157b9c10000\ELSCore.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\schannel.dll\52157c3158000\schannel.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\crypt32.dll\525e6ba317f000\crypt32.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘c:\symbols\msasn1.dll\52157dbce000\msasn1.dll’. Symbols loaded.
‘triagedump.dmp’ (Minidump): Loaded ‘*diasymreader.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Windows.Data.winmd’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Xml.XDocument.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Resources.ResourceManager.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Globalization.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Microsoft.WindowsAzure.Mobile.DLL’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*BridgeInterface.winmd’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Windows.UI.winmd’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Facebook.Client.DLL’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Xml.Linq.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Xml.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Template.exe’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*MicrosoftAdvertising.winmd’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Threading.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Net.Primitives.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Threading.Tasks.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Windows.ApplicationModel.winmd’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Windows.UI.Xaml.winmd’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Collections.Concurrent.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Text.RegularExpressions.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*System.Net.Http.Primitives.DLL’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.ObjectModel.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Newtonsoft.Json.DLL’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Runtime.Extensions.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*UnityEngine.DLL’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Runtime.InteropServices.WindowsRuntime.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorlib.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Microsoft.Advertising.WinRT.UI.winmd’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Collections.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Reflection.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Core.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*WinRTBridge.winmd’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Runtime.WindowsRuntime.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.ComponentModel.EventBasedAsync.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Runtime.Numerics.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Linq.Expressions.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Windows.Networking.winmd’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*UnityPlayer.winmd’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Reflection.Extensions.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Microsoft.WindowsAzure.Mobile.Ext.DLL’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Dynamic.Runtime.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Runtime.WindowsRuntime.UI.Xaml.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Net.Requests.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Facebook.DLL’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Runtime.Serialization.Primitives.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Configuration.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.IO.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Net.Http.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Windows.System.winmd’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Windows.Foundation.winmd’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Runtime.Serialization.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Linq.dll’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Numerics.dll’. Skipped loading symbols. Module is optimized and the debugger option ‘Just My Code’ is enabled.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Windows.Storage.winmd’. Module was built without symbols.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘*Assembly-CSharp.DLL’. No matching binary found.
‘triagedump.dmp’ (CLR v4.0.30319: ): Loaded ‘C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.Runtime.dll’. Module was built without symbols.
Unhandled exception at 0x64041E54 (Windows.UI.Xaml.dll) in triagedump.dmp: 0xC000027B: An application-internal exception has occurred (parameters: 0x06177060, 0x00000002).

Calls stack

combase.dll!RoFailFastWithErrorContextInternal(long,unsigned long,struct _STOWED_EXCEPTION_INFORMATION_V1 * * const) Unknown
Windows.UI.Xaml.dll!DirectUI::ErrorHelper::ProcessUnhandledError(class DirectUI::ErrorInfo ,unsigned int,unsigned int *) Unknown
Windows.UI.Xaml.dll!DirectUI::FinalUnhandledErrorDetectedRegistration::OnFinalUnhandledErrorDetected(struct IInspectable *,struct Windows::ApplicationModel::Core::IUnhandledErrorDetectedEventArgs *) Unknown

16

Ye… that’s not a lot. I found this thread - http://social.msdn.microsoft.com/Forums/windowsapps/en-US/13865766-93d0-4bcb-8924-b413a8c122c1/understanding-crash-dump?forum=winappswithcsharp which seems to point to similar error.

They point to this artice - http://blogs.msdn.com/b/ntdebugging/archive/2014/01/13/debugging-a-windows-8-1-store-app-crash-dump.aspx which seems to have good info, on how to get more information.

17

Used both of them and I cannot conclude to the part that I run the ‘dt’ command.

The reason is that I cannot load the proper sumbols it seems. I entered manually the servers of Microsoft (not to mention how many times) but no clue why it does not load the symbols. I tried via orther commands. I spammed a lot the .reload /f command to reload the symbol database but nothing.

That is why I posted here after the trying all these. :frowning:

18

In the output you posted, I spotted this:

'*Template.exe'. Module was built without symbols.

When you built your app package in visual studio, did you check the box that says to include symbols? You might try that, and see if you get better debugging information.

Also, do you register a handler for the UnhandledException event? http://msdn.microsoft.com/en-us/library/windows/apps/windows.ui.xaml.application.unhandledexception

19

I solved hang and crashes error by changing async void to async Task in all my project including unity template in App.cs. using System.Threading.Tasks.
But i steel having one error on wack when using xaml pages in unity project: One or more applications in the package did not call Trim() on their DXGI Devices while being suspended.

20

Are you using 4.5?