First Unity Hub Install. Unity Hub will open.

First time Unity Hub user. Just downloaded and installed Unity Hub version 2.2.0. Clicked desktop short cut to launch the program. A task starts in Task Manager, but nother else happens. I have searched around and did not find anything related to the issues I was having. I have looked at the log file, but I am not sure what to make of it.

Any help would be appreciated. Thanks.

Operating System: Windows 10 home 64 bit - Version 1909 - Build 18363.476
Hardware: i5-2400 - GT620 - 8 gb ram

Log file
{“level”:“error”,“message”:“Unhandled promise rejection, reason: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n\tstack Error: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions…node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object. (C:\Program Files\Unity Hub\resources\app.asar\node_modules\@unityhub\unity-editor-license\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)”,“timestamp”:“2019-11-28T18:36:27.883Z”}
{“level”:“error”,“message”:“Unhandled promise rejection, reason: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n\tstack Error: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions…node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object. (C:\Program Files\Unity Hub\resources\app.asar\node_modules\@unityhub\unity-editor-license\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)”,“timestamp”:“2019-11-28T18:52:24.556Z”}
{“level”:“error”,“message”:“Unhandled promise rejection, reason: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n\tstack Error: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions…node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object. (C:\Program Files\Unity Hub\resources\app.asar\node_modules\@unityhub\unity-editor-license\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)”,“timestamp”:“2019-11-28T18:52:49.709Z”}

1 Like

Hi, i thik i have the same error. This is my log file.

{“level”:“error”,“message”:“Unhandled promise rejection, reason: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n\tstack Error: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions…node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object. (C:\Program Files\Unity Hub\resources\app.asar\node_modules\@unityhub\unity-editor-license\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)”,“timestamp”:“2019-11-28T20:16:13.181Z”}
{“level”:“error”,“message”:“Unhandled promise rejection, reason: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n\tstack Error: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions…node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object. (C:\Program Files\Unity Hub\resources\app.asar\node_modules\@unityhub\unity-editor-license\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)”,“timestamp”:“2019-11-28T20:19:18.732Z”}

Please some body help us!

1 Like

Yep, getting the same error in my log file as well… couldn’t find any other unity forums with this issue, so it must be an issue that started happening today

{“level”:“error”,“message”:“Unhandled promise rejection, reason: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n\tstack Error: The specified module could not be found.\r\n\\?\C:\Program Files\Unity Hub\resources\app.asar.unpacked\node_modules\@unityhub\unity-editor-license\build\Release\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions…node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object. (C:\Program Files\Unity Hub\resources\app.asar\node_modules\@unityhub\unity-editor-license\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)”,“timestamp”:“2019-11-28T21:34:19.607Z”}

1 Like

I’m having the same problem

hello again, i dont know what i done but my unity hub is working.
i installed a unity editor version without unity hub, when i launch it, it request the unity hub for linceced account, so i start unity hub and it works.

if you don’t have an unity editor installed, you can download a unity version from this page: https://unity3d.com/es/get-unity/download/archive

I hope this works for you guys, and sorry for my bad english. Good luck!

1 Like

Can confirm, this worked for me. However, the english site:

credit: How to update Unity without installing Unity Hub? - Questions & Answers - Unity Discussions

Thanks!

  1. Uninstall Unity Hub
  2. Download and Install x86 x64 Visual C++ Redistributable for Visual Studio 2015
  3. Reboot your PC
  4. Install Unity Hub
  5. Say me ty)