Forums keeps logging me out

After months of this being a nonexistent issue on my end, I’m now constantly being logged out.

Here too. I’ve never experienced this problem before, but about two days ago, it suddenly started happening here — every time I sit down, I have to log in again. Nothing has changed on my end (same version of FireFox, OS X, etc.). It seems like something has changed on the server.

This issue start again just yesterday. I try logout login again, no help.

So this is back again…why Unity… what have you dun gon changed now?!

I thought that this was just never fixed, because ever since this issue began it never has really been resolved for me. I still have to constantly log back in.

Was working fine for a few months, last couple of days have noticed its come back.

It was fixed; you need to enable third-party cookies. However it’s broken again now.

–Eric

Bah… Guess I missed the memo.

Yup, this got worse again.

Who is using a privacy plugin?
Privacy badger captures these stinky calls and I’m thinking one of them is handling authentication:

3001263--223746--Screen Shot 2017-03-20 at 6.20.19 PM.png

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I’ve brought it up with IT again to ask if anything in Unity ID got updated/changed since many of you are experiencing more frequent login issues the past week. Hoping for a response soon.

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If you have 3rd party cookies enabled and still having login issues, there may be some plugins that are causing these. Does anyone have plugins installed on your browsers?

We’ve had cases where users using Chrome with account login were sometimes having problems, and deleting Unity cookies wasn’t helping. Then we asked the users to logout and login again and the issue disappeared, and it seemed to be the plugins that were installed.

Not sure this is the case for everyone, but just trying to track down what’s causing these sudden login issues, as the accounts system has not had an update or change lately.

I can say that I haven’t updated Firefox, changed any settings, or changed what plugins I have installed, in many months. Yet the problems here started just last week (and are still going on today).

But for completeness, here’s what I’ve got:

People cannot answer in this post so you will get no info from here xD, it took me many tries to answer here. It seems I need to have several tabs open in the forums (that is the only way I can post, it kicks me out of one but lets me post in another)

P.S: It might be working better now

I suspect this might be some sort of server capacity issue. At about the same time that I started being frequently logged out, I think I noticed the Alerts pop-up taking considerably longer to appear. Everything feels a bit slower, but that’s where it is especially noticeable.

So, I wonder if the log-outs are related: some script is trying to keep us logged in, but the servers are taking too long to respond, and so it gives up — with the result that we find ourselves not logged in. This theory doesn’t require any changes to our browser environment, or to the server; it could be triggered merely by an uptick in global usage (or server load from some completely different process running on the same machines/network). And it might explain why some people see it and others don’t; it would depend partly on how fast the network is between each of us and Unity’s servers.

Just a crazy theory… but it wouldn’t hurt to ask the IT folks to check the load history.

No; this is with Safari, and it just started happening several days ago with no changes on my end. Since a bunch of people suddenly started having problems at the same time, it seems pretty clear this is a server-side change.

–Eric

Yeah, this is a very noticeable change from a week ago, tops.

I’m on Chrome with a bunch of extensions running, but I’ve had to log in once every two weeks or something since the last time this was a problem. Now I’ve had to log in every time I come back to the site. I keep logged in while I’m browsing, but other than that, a new login is neccessary every time I return.

Exactly the same for me.

I’m getting logged out whenever I:

  • Restart Firefox (latest beta always)
  • Come back from other tabs after a while (after 15-30 minutes)
  • Sometimes reload page is enough to kick me out

I’ve stopped caring about this…
I just have automatically filled username and password saved, so I can login with couple of mouse clicks…

This has been going on for maybe a year or how long?

I’ve got many addons installed, using stylish to for Unity forums re-skinning

But TBH I find it bit unlikely that issue would be purely caused by user browser configuration.

I haven’t had any similar issues on other forums…

of course it could be, but then again,

maybe they are using some not-so-good method for user login / monitoring related thing…

As a request, can we temporarily have the id and password login input fields directly on the top of every forum page if we are logged out so that our browsers can remember our id and passwords and we can loggin with a single button click?

P.s. I am on a android tablet using chrome.