Freezing on splash screen

Unity Engine
,
1

Hi Guys has anyone experienced the following?

runs fine from the unity editor
Debug/release/master run from visual studio to the phone, is okay.
launching the app from the phone in Debug/release/master, causes freezing on the splash screen.

Any debugging recommendations?
Any logs I should be looking at?

thanks
jase

2

What is your Unity version?

How big is your project?

Is there anything written in Visual Studio output/unityplayer.log?

3

Hi Tautvydas
Unity version is 4.3.1f1
Project is 3.4G
debug XAP file is 106M
there is no unityplayer.log (how to enable?)
the debug output window is uneventful (no errors, just problems with PDB files for some DLLs - no debug info)
update: deleting the visual studio project and re-generating from Unity makes no difference. Using VS 2012 and Win 8 Pro.

thanks
jase

4

In Visual Studio go to Debug → Exceptions… then turn the following options on… they might give you a better idea of what’s going on.
Also make sure you’re in debug mode.

1454304--78848--$exceptions.jpg
1454304--78848--$exceptions.jpg756×373 47.1 KB

Are you calling back into Unity from your Xaml splash screen at all?
Is so can you post the code showing how you’re calling back into it?

5

UnityPlayer.log is located on the phone. You can extract it using this piece of software:

http://wptools.codeplex.com/

Also, I doubt enabling exceptions will work if it only crashes when launching from phone itself rather than via Visual Studio.

6

Hi Guys,
Thanks for the note about exceptions (I added this).
I also downloaded and used wptools (really useful too).

After using both, the app is working fine. However I did re-install (update) the app on the phone with the tool instead of using Visual Studio.
I’ll do some more tests.

Thanks again Meltdown and Tautvydas.

jase

7

What exactly have you done to fix it? I have the same problem but enabling the exception doesn’t solved anything for me…
In addiction, my app is freezing on the splash screen even if launched from visual studio, and the complete log is:

So I have not a single clue of what’s happening…

8

Are you sure it’s freezing and not just taking a while to load? If it’s really freezing, please report a bug.

9

I’m pretty sure it’s freezing because it has been stuck for 20 minutes and nothing happened (as the log is empty)
Other projects work well, so I really don’t know where the problem is, the difference from the others is that I have this exception:

1454751--78892--$Schermata 2013-12-16 alle 14.28.03.png
1454751--78892--$Schermata 2013-12-16 alle 14.28.03.png921×535 20.5 KB

EDIT:
After loads of minutes, my visual studio log appear as the following:

10

That looks like a crash to me. It’s usually caused by trying to use plugins that are either incompatible, have wrong version or their dependencies cannot be found. Please submit a bug nevertheless because error reporting is buggy for sure.