Fullscreen not working in windows 8's IE10

Unity Engine
1

Hi guys,

Our game goes to fullscreen once you login.

Apparently, when doing so on IE10, instead of going fullscreen, it seems the plugin’s pops a new IE10 window with the content running on non fullscreen while being anchored to the top left of the screen, while the original IE10 window is showing an empty grey box where the plugin content was.

This does not happen on others browsers or earlier internet explorer versions.

Is this a known issue?

2

Hi Guy,

This is a known issue and the bug is fixed already.

To see the fix you will need to grab our latest 4.0.1 plugin version from our website: Unity Real-Time Development Platform | 3D, 2D, VR & AR Engine and install it. Your customers / users will need to manually update their plugin versions too.

Thanks,
Chris

3

It happens on the full version 4.0.1 which I downloaded two days ago. Did you post a new update?
Cause if not, then it’s still happens for us.

Edit:
I downloaded the latest full exe and it’s the same as we have.

4

Download 4.0.1 plugin and set the release channel to “release”, that should be where the fix is included.

Thanks,
Chris

5

But can I set it by the webpage or code (and not by the right click menu which is inapplicable for us)?

Note we are still using Unity 3.5.7.

6

You can set it via the webpage if disablecontextmenu isn’t set to true on the build file. The only way to set the channel is via the context menu.

Please read this blog post on testing webplayer channels:

http://blogs.unity3d.com/2012/11/29/testing-your-web-player-content-against-the-latest-unity-runtime-versions/

Thanks,
Chris

7

So until unity 4.0 is bumped to stable, we have to use the right menu - correct?

8

Correct, but the channel only needs to be set once, you or your customers shouldn’t need to be setting the channel everytime you want to play the game.

You could customise the install page for your game to show some instructions to your users. We have seen other game companies do this.

Did you confirm the issue is fixed?

Thanks,
Chris

9

Thanks.

We haven’t confirmed that yet. I’ll be able to do that possibly tomorrow.

10

I wanted to check the fix, but apparently on some browsers and some PCs I only get either “Stable” or “Development” and can’t even choose “Release”. On our win8 machine, we also have no option to run “release”.

11

bump

12

Hi Guy,

I replied to your PM, that should provide you with all the details :).

For everyone else:

During the progress bar not all channels are downloaded in time to give the user the option to change channels. You will need to wait for the game to fully load and be playable, then right click to change channels.

Though most web games have the context menu disabled in game, so alternatively you could build a 4.x WebPlayer yourself and ensure you don’t disable context menu or head to our live demo page on the Unity3d site to switch channels.

Thanks,
Chris

Edit: We have just now switched to a new server, which is a lot faster, you should now see all the channels loaded during the progress bar.

13

Thanks Chris.

We are running our game on LAN setup. How is that handled?

14

Hi guys,

I am facing the very same issue of fullscreen not working in windows 8 IE10. I am using the latest unity plugin and tested using the release channel. I still get the same issue. Is there anything else I need to do?

Game resolution is 1024 x 768, when I force the game resolution to use the screen resolution when going full screen by calling the below script then game looks fine in full screen.

Screen.SetResolution(Screen.currentResolution.width, Screen.currentResolution.height, true);

Please suggest a fix to this issue.