Game flashes to white and desktop while changing scenes

Questions & Answers
1

Hi,

Our publisher’s QA team has been encountering a weird bug that we can’t recreate (due to lack of machines). Every time our game loads a new scene, the game flashes to all white and then shows the desktop for a short amount of time. Sometimes these even causes some images to look corrupted.

Although I do think that the desktop flashing part could be a bug on their recording software since they only mentioned the white flash up until now.

Some additional notes:

  • This only happens in Mac and is completely fine on our PC build.

  • I have already set the background of the scenes to black.

  • We are using an empty scene in between scenes to clear up memory space.

  • Was reported to occur on the following machines:

  • MacBook Pro / 10.5.8 OS / ATI Radeon X1600 (Image corruption was reported to happen on this)

  • iMac / 10.6.8 OS / Nvidia GeForce 9400

  • iMac / 10.5.8 OS / ATI Radeon HD 2400

  • They also said that it didn’t occur on the following machines:

  • Mac Mini / 10.7.3 OS / Intel HD 3000

  • Mac Mini / 10.5.8 OS / Intel GMA 950

I know this isn’t much info, but this is all I have for now. I will update this as soon as I get more info from our publisher.

I hope someone else has encountered this problem since I’ve been lost on this for a while now.

Thanks in advance!

2

Make sure you have a camera in the scene at all times - your empty scene needs one.

3

Check if you are changing the QualitySettings values during the scene changes. We had a similar issue and it turned out to be changign the antiAliasing level on a script’s Start() method