Game submitted and got rejected many times over a very strange behavior which i can’t duplicate!
The main menu is covered by black color, almost 80% of it! While it runs just fine on my iphone and ipad!
I have another game thats submitted around the same time, which was accepted just fine.
Both games are update release and they have been on the App Store since 2012.
Any idea what could cause that?
If i wasn’t dealing with Apple, i would have said that they took screenshot of my game main menu and added that black color to it via photoshop! Because really that’s what it looks like.
Check attached photo.
Don’t know why forum will not accept dropbox images!
Here is the link manually.
www.dropbox.com/s/oraqthp0q54zvrs/IMG_8097.PNG?dl=0
I would appreciate a look at this from Unity moderatores.
Have you seen anything like that? Any idea to why it works just fine on my devices but doesn’t on Apple devices?
I have asked the review team to run the game on different devices and they came back with the same problem.
Using Unity 5.6
Still can’t find a solution to this problem after submitting 10 binaries so far to Apple review team.
Talked to the guy in the review team that keeps rejecting the game and he says the game works fine on iPhone, iPad Pro, iPad mini, but not on iPad Air 2, which shows portion of the screen covered in black!!!
I am going crazy! it just doesn’t make sense that the game works fine on all devices but not on one device!
I actually started to doubt that guy that keeps rejecting my game, and that my game has no problem and this black spot is none existent.
Anyone knows a route to get this guy reported?
I can’t update my game anymore!
Strange no help from anyone, anyway i got it solved by changing two things in the build settings. Now the game got accepted. But until now i don’t know the cause and it’s still very strange issue that i can’t understand!
What did you change in the build settings? There is very little here to go on.
In Build Settings, Remove Auto Graphics api check, and remove Metal from the list.